For Consumers and Small Businesses
- How do I decide whether to access FHB Online through the Internet or through Quicken?
- How current is the information I download through Quicken?
- Can I export my transaction information into Quicken using FHB Online through the Internet?
- How do I set up access to FHB Online through my Quicken software?
- What software version do I need to access the service?
How much does FHB Online accessed through Quicken cost?
The fee for FHB Online accessed through Quicken is $9.95 per month for consumers. This fee includes bill payment.
The Online Banking fee for business access through Quicken is $19.95 per month.
How do I decide whether to access FHB Online through the Internet or through Quicken?
We recommend accessing FHB Online through the Internet. For most people, FHB Online through the Internet provides quick, easy access to your First Hawaiian accounts. Customers who want financial management capabilities may find Quicken to be more useful and worth the extra cost.
How current is the information I download through Quicken?
Balance and transaction information downloaded through Quicken is current as of the previous business day. Current balance and transaction information is available on FHB Online accessed through the Internet.
Can I export my transaction information into Quicken using FHB Online through the Internet?
Yes. From the Account Details screen, you can export your transaction information directly from the Internet into Quicken in a few steps.
Click on the "Export Results" button on the Account Details screen. If you have Quicken 2004 or below, select the Quicken icon to save the information in a QIF format. If you have Quicken 2005 or above, select the Quicken Ver 2005+ icon to download the information into Quicken.
How do I set up access to FHB Online through my Quicken software?
You must first enroll in FHB Online. Once enrolled, instructions on how to access FHB Online through Quicken, Microsoft Money or QuickBooks can be located here.
What software version do I need to access the service?
Quicken 2006 or higher for direct and web connect downloads through the software.
