How do I redeem my CashPoints for airline tickets?

You can redeem your CashPoints for airline tickets by contacting our Redemption Center by phone or online. Search for flights online by logging into your account at and click the Book Travel link. You are free to book flights with any airline, subject to availability.  If the ticket price exceeds your available CashPoints, you may charge the balance to your Priority Rewards or other valid credit card.


Call Us

24 - Hour Customer Service
Oahu: (808) 844-4444
Toll Free: (888) 844-4444

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343
Mon-Fri 8:00 A.M. to 9:00 P.M.

For Hearing Impaired Callers
Oahu: 848-5491
Toll Free: (800) 228-6181

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847