First Hawaiian Bank

Why don't I see my account statement?

Statements are generally available for viewing 48 hours after the statement cut-off date (please allow additional time for weekends and holidays). If it's within 48 hours from the statement cut-off date, please contact customer service at 888-844-4444 for assistance. Or, if you have a combined statement, like with the paper statement, all combined account information will show up on a single statement listed under the primary account number (not under each individual account number).

Please note that for credit cards, you may not have a statement if your balance is zero and there were no transactions during the billing period.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847