First Hawaiian Bank

How do I sign up for Mobile Banking?

 

If you are already enrolled for FHB Online, sign onto FHB Online, click on the "Mobile" link under the 'Home' tab and follow the 4-step sign up process:

  • Step 1 Log into the mobile banking center using your existing FHB Online User Name and Password.
  • Step 2 Enter mobile information - Enter your 10-digit mobile number (home number if using an iPad or iPod Touch), Select your wireless carrier, and accept the agreement.
  • Step 3 Select the type of mobile banking you will be using (Mobile Web, Application and/or Text Banking). Note: Text Banking is not available on an iPod touch.
  • Step 4 Activate your mobile device:
    • Mobile Banking (Mobile Web / Application): Log into Mobile Banking via the mobile web URL shown on the screen or by downloading the mobile application. You will be asked to enter your 10-digit mobile/home number to activate your phone and complete the sign up process.
    • Text Banking: You will be shown an activation code on the website and will receive a text message on your phone. Reply to the text message with the activation code shown on the site in order to activate your phone for text banking.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847