I activated Mobile Banking on my phone's browser. Why am I being asked to activate again?

During the enrollment process, a "cookie" is stored on your phone's browser which allows our system to remember your phone. The cookie is only visible by our system and does not contain personal information. If you do not have cookies enabled or have cleared your cookies, you will be required to re-enter your mobile number the next time you sign in with your phone. If you are experiencing this issue, check your phone settings to ensure that cookies are enabled. If cookies are enabled and the issue persists, please contact the vendor for your mobile device.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: 1-888-844-4444

Oahu: 848-5491
Toll Free: 1-800-228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: 1-888-643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847