First Hawaiian Bank

How do I turn off a browser's pop-up blocker?

Windows 7 - Internet Explorer any version

  1. Go up to the ‘tools’ option
  2. You should see the pop-up blocker there
  3. Select ‘Turn Off Pop-Up Blocker’ from the available options
  4. You may also manually insert the website addresses in the ‘Allowed Sites’ section of Pop-Up Blocker Settings. There are two addresses that you must enter into this section: www.fhb.com and fhbonline.fhb.com.


FireFox by Mozilla any version

  1. Go up to the ‘tools’ menu
  2. Then scroll down the tools menu and select ‘options’
  3. Within the options section, go to ‘Web Features’ for older FireFox browsers or ‘Web Content’ for newer versions of FireFox
  4. There you should see a checkbox named ‘Block Popup Windows’
  5. Make sure the box is UN-checked
  6. You may also manually insert the website addresses in the ‘Allowed Sites’ section to the right of the ‘Block Popup Windows’ line. There are two addresses that you must enter into this section: www.fhb.com and fhbonline.fhb.com.


Mac OS X - Safari Web Browser

  1. Go to the name Safari in the upper left-hand corner and click on it.
  2. Right below the ‘preferences’ selection you should see ‘Block Pop-Up Windows’ option.
  3. Click on it to disable.
  4. Optionally you can hit the shortcut ‘apple +K’ to turn pop-up blocker off or on.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847