First Hawaiian Bank

Why am I getting an error message when attempting to access my investment or trust accounts via FHB Online?

If you are a business customer, you should be able to see a list of your organization’s account numbers and balances but you will not be able to see account details through FHB Online. If you are not a business customer and are seeing an error when trying to access your wealth management account details, please call customer service at 643-4343 or (888-643-4343 from neighbor islands, the continental U.S., or Guam and CNMI) for further assistance.

Q: Why am I getting an error message when attempting to access my investment or trust accounts via FHB Online?
A:

If you are a business customer, you should be able to see a list of your organization’s account numbers and balances but you will not be able to see account details through FHB Online. If you are not a business customer and are seeing an error when trying to access your wealth management account details, please call customer service at 643-4343 or (888-643-4343 from neighbor islands, the continental U.S., or Guam and CNMI) for further assistance.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847