Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

Looking for customer service?

    Daily 7am - 7pm HST

    Toll Free:

    (808) 844-4444
    (888) 844-4444 

      Make an appointment to meet with a banker at a branch near you.

      Make an Appointment

        Japanese Customer Service


          You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

          Mon-Fri 8am – 7pm HST


          (808) 643-4343

          Toll Free:

          (888) 643-4343



            Toll Free:

            (808) 848-5491
            (800) 228-6181


              First Hawaiian Bank
              PO Box 3200
              Honolulu, HI 96847


              Looking for a specific department?

              Here’s an extensive list of contact numbers

                BankCards (24 hours)

                (808) 847-4444

                MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

                (800) 342-2778

                Self Select PIN

                (808) 844-4321 or
                (800) 545-6300

                  Auto Loan Customer Service

                  (808) 943-4525

                  Auto Loan Late Payments

                  (808) 943-4539

                  Mortgage Customer Service

                  (808) 844-4178 or
                  toll-free (800) 362-7606


                    Merchant Credit Card Services

                    (855) 462-5901

                    Cash Management

                    (808) 844-3303

                      Bishop Street Funds

                      (800) 262-9565

                      First Hawaiian Advisors

                      (808) 525-5159

                      Personal Trusts Services

                      (808) 525-7134

                      Institutional Advisory Services

                      (808) 525-5177

                      Trust Retirement Benefits

                      (808) 525-7755



                        Auto Dealer

                        (888) 844-4444

                        Commercial Mortgages - New Loan Inquiries

                        (808) 525-6284

                        First Hawaiian Leasing – Equipment/Autos

                        (808) 943-4905

                        Trade Finance

                        (808) 525-7111

                          Corporate Communications

                          (808) 525-6254


                          (808) 525-6273

                          Administrative Headquarters

                          (808) 525-7000

                          Human Resources

                          (808) 525-8798

                          Security (For All Branches)

                          (808) 844-3050


                            Foreign Exchange Brokers

                            (808) 943-4670


                              Center Club

                              (808) 525-8270


                              Holiday Schedule

                              Holidays observed by First Hawaiian Bank

                              Learn more

                              Our corporate headquarters

                              First Hawaiian Bank
                              999 Bishop St.
                              Honolulu, HI 96813


                              Mortgage loan officers

                              Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

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                              Private Bankers

                              Meet our experienced team of Private Bankers and Advisors
                              Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

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                              First Hawaiian Advisors

                              First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

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                              Wealth Advisors

                              Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

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