How do I request payments with Zelle[[®]]?

You can request payments directly through Zelle®[[#2]] on the FHB Mobile App by clicking on “Transfers & Payments” then “Send Money with Zelle®”. Select “Request,” entering your customer’s email address or U.S. mobile number, confirming the recipient is correct (make sure you’ve entered the correct email address or U.S. mobile number of the person or business you want to request payment from) and selecting “request”.

How do I receive payments with Zelle[[®]]?

First, you should enroll your email address or U.S. mobile number with Zelle[[®]] through your mobile banking app and associate it with your business checking account. Second, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle[[®]] right from their banking app. You don’t need to share any sensitive account details; they can send you money by using your enrolled email address or U.S. mobile number to identify you.

I have a small business bank account. Who can I receive payments from with Zelle[[®]]?

You can receive payments from consumers using Zelle[[®]] through their bank’s mobile app. You can also receive payments from other small businesses if their financial institution offers Zelle[[®]] to small businesses. At this time, you’re not able to receive payments from consumers that are only enrolled in the Zelle[[®]] app[[#5]].

How do I use Zelle[[®]] with a small business account?

You can send, request, or receive money with Zelle[[®]]. To get started log into FHB Online Banking or the FHB Mobile app, go to “Payments” and select “Send Money with Zelle[[®]]”. Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle[[®]].

What is Zelle[[®]]?

Zelle[[®]] is a fast and easy way for small businesses to send, request, and receive money directly between eligible bank accounts in the U.S.[[#4]] If your customers use Zelle[[®]] within their mobile banking app, they can send payments directly to your First Hawaiian Bank checking account with just your email address or U.S. mobile number. With Zelle® payments typically arrive within minutes[[#1]] .

Subscribe to Small Businesses using Zelle[[®]]