Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

Looking for customer service?

    Daily 7am - 7pm HST

    Oahu:
    Toll Free:

    (808) 844-4444
    (888) 844-4444 

      You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

      Mon-Fri 8am – 7pm HST

      Oahu:

      (808) 643-4343

      Toll Free:

      (888) 643-4343

       

        TTY/TDD

        Oahu:
        Toll Free:

        (808) 848-5491
        (800) 228-6181

         

          First Hawaiian Bank
          PO Box 3200
          Honolulu, HI 96847

           

          Looking for a specific department?

          Here’s an extensive list of contact numbers

            BankCards (24 hours)

            847-4444

            MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

            (800) 342-2778

            Self Select PIN

            844-4321 or
            (800) 545-6300

              Auto Loan Customer Service

              943-4525

              Auto Loan Late Payments

              943-4539

              Mortgage Customer Service

              844-4178 or
              toll-free (800) 362-7606

               

                Merchant Credit Card Services

                (855) 462-5901

                Payroll Services

                844-3171

                Cash Management

                844-3303

                  Bishop Street Funds

                  (800) 262-9565

                  First Hawaiian Advisors

                  525-5159

                  Personal Trusts Services

                  525-7134

                  Institutional Advisory Services

                  525-5177

                  Trust Retirement Benefits

                  525-8863

                   

                   

                    Auto Dealer

                    943-4825

                    Commercial Mortgages - New Loan Inquiries

                    525-6132

                    First Hawaiian Leasing – Equipment/Autos

                    943-4905

                    Trade Finance

                    525-5033

                      Safe Deposit Box Rental (First Hawaiian Center Main Branch)

                      525-7162

                      Corporate Communications

                      525-6254

                      Marketing

                      525-8881

                      Administrative Headquarters

                      525-7000

                      Human Resources

                      525-8798

                      Operational Issues 
                      (To report issues relating to accounting, accounting controls or audit. Including whistleblower reports or complaints.)

                      844-3663

                      Security (For All Branches)

                      844-3050

                      First Hawaiian Center Security

                      525-8250

                       

                        Japan Business Development

                        525-5191

                        Foreign Exchange Brokers

                        943-4670

                         

                          Center Club

                          525-8270

                          KIC Fitness Center

                          844-3043

                           

                          Visit a branch

                          Want to meet face to face? Come in and speak with us.

                          Find a branch

                          Our corporate headquarters

                          First Hawaiian Bank
                          999 Bishop St.
                          Honolulu, HI 96813

                           

                          Holiday Schedule

                          Which holidays are observed by First Hawaiian Bank

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                          Private Bankers

                          Meet our experienced team of Private Bankers and Advisors
                          Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

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                          Mortgage loan officers

                          Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

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                          Wealth Advisors

                          Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

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                          First Hawaiian Advisors

                          First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

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