Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

Looking for customer service?

    Daily 7am - 7pm HST

    Toll Free:

    (808) 844-4444
    (888) 844-4444 

      Japanese Customer Service

      (808) 525-8977


        You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

        Mon-Fri 8am – 7pm HST


        (808) 643-4343

        Toll Free:

        (888) 643-4343



          Toll Free:

          (808) 848-5491
          (800) 228-6181


            First Hawaiian Bank
            PO Box 3200
            Honolulu, HI 96847


            Looking for a specific department?

            Here’s an extensive list of contact numbers

              BankCards (24 hours)

              (808) 847-4444

              MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

              (800) 342-2778

              Self Select PIN

              (808) 844-4321 or
              (800) 545-6300

                Auto Loan Customer Service

                (808) 943-4525

                Auto Loan Late Payments

                (808) 943-4539

                Mortgage Customer Service

                (808) 844-4178 or
                toll-free (800) 362-7606


                  Merchant Credit Card Services

                  (855) 462-5901

                  Cash Management

                  (808) 844-3303

                    Bishop Street Funds

                    (800) 262-9565

                    First Hawaiian Advisors

                    (808) 525-5159

                    Personal Trusts Services

                    (808) 525-7134

                    Institutional Advisory Services

                    (808) 525-5177

                    Trust Retirement Benefits

                    (808) 525-7755



                      Auto Dealer

                      (888) 844-4444

                      Commercial Mortgages - New Loan Inquiries

                      (808) 525-6132

                      First Hawaiian Leasing – Equipment/Autos

                      (808) 943-4905

                      Trade Finance

                      (808) 525-7111

                        Corporate Communications

                        (808) 525-6254


                        (808) 525-6273

                        Administrative Headquarters

                        (808) 525-7000

                        Human Resources

                        (808) 525-8798

                        Security (For All Branches)

                        (808) 844-3050


                          Foreign Exchange Brokers

                          (808) 943-4670


                            Center Club

                            (808) 525-8270


                            Holiday Schedule

                            Which holidays are observed by First Hawaiian Bank

                            Learn more

                            Our corporate headquarters

                            First Hawaiian Bank
                            999 Bishop St.
                            Honolulu, HI 96813


                            Mortgage loan officers

                            Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

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                            Private Bankers

                            Meet our experienced team of Private Bankers and Advisors
                            Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

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                            First Hawaiian Advisors

                            First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

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                            Wealth Advisors

                            Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

                            Learn more