Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

Learn More

Looking for customer service?

Find the nearest Branch or ATM location

    Customer Service Center

    Daily 7am - 7pm HST

    Oahu:
    Toll Free:

    (808) 844-4444
    (888) 844-4444 
      Japanese Customer Service
      Japanese Customer Service

      (808) 525-8977

       

        FHB Online & Mobile Banking Support

        You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

        Mon-Fri 8am – 7pm HST

        Oahu:

        (808) 643-4343

        Toll Free:

        		 (888) 643-4343

         

          For Hearing Impaired Callers

          TTY/TDD

          Oahu:
          Toll Free:

          (808) 848-5491
          (800) 228-6181

           

            Or Write Us

            First Hawaiian Bank
            PO Box 3200
            Honolulu, HI 96847

             

            Looking for a specific department?

            Here’s an extensive list of contact numbers

              Credit Card, ATM and Check Cards

              BankCards (24 hours)

              (808) 847-4444

              MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

              (800) 342-2778

              Self Select PIN

              (808) 844-4321 or
              (800) 545-6300
                Personal Auto Loans & Mortgages

                Auto Loan Customer Service

                (808) 943-4525

                Auto Loan Late Payments

                		 (808) 943-4539

                Mortgage Customer Service

                (808) 844-4178 or
                toll-free (800) 362-7606

                 

                  Business Services

                  Merchant Credit Card Services

                  (855) 462-5901
                  Cash Management

                  (808) 844-3303
                    Trust & Investment Services

                    Bishop Street Funds

                    (800) 262-9565

                    First Hawaiian Advisors

                    (808) 525-5159

                    Personal Trusts Services

                    (808) 525-7134

                    Institutional Advisory Services

                    (808) 525-5177
                    Trust Retirement Benefits

                    (808) 525-7755

                     

                     
                      Commercial Banking

                      Auto Dealer

                      (888) 844-4444

                      Commercial Mortgages - New Loan Inquiries

                      (808) 525-6132

                      First Hawaiian Leasing – Equipment/Autos

                      (808) 943-4905
                      Trade Finance

                      (808) 525-7111
                        Corporate Offices & Branch Security
                        Corporate Communications

                        (808) 525-6254

                        Marketing

                        (808) 525-6273

                        Administrative Headquarters

                        (808) 525-7000

                        Human Resources

                        (808) 525-8798

                        Security (For All Branches)

                        		(808) 844-3050

                         

                          Foreign Exchange Services
                          Foreign Exchange Brokers

                          (808) 943-4670

                           

                            FHB Fitness Center

                            Center Club

                            (808) 525-8270

                             

                            Holiday Schedule

                            Which holidays are observed by First Hawaiian Bank

                            Learn more

                            Our corporate headquarters

                            First Hawaiian Bank
                            999 Bishop St.
                            Honolulu, HI 96813
                             

                            Mortgage loan officers

                            Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

                            Learn more

                            Private Bankers

                            Meet our experienced team of Private Bankers and Advisors
                            Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

                            Learn more

                            First Hawaiian Advisors

                            First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

                            Learn more

                            Wealth Advisors

                            Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

                            Learn more