Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

Looking for customer service?

    Daily 7am - 7pm HST

    Oahu:
    Toll Free:

    (808) 844-4444
    (888) 844-4444 

      Japanese Customer Service

      (808) 525-8977

       

        You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

        Mon-Fri 8am – 7pm HST

        Oahu:

        (808) 643-4343

        Toll Free:

        (888) 643-4343

         

          TTY/TDD

          Oahu:
          Toll Free:

          (808) 848-5491
          (800) 228-6181

           

            First Hawaiian Bank
            PO Box 3200
            Honolulu, HI 96847

             

            Looking for a specific department?

            Here’s an extensive list of contact numbers

              BankCards (24 hours)

              (808) 847-4444

              MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

              (800) 342-2778

              Self Select PIN

              (808) 844-4321 or
              (800) 545-6300

                Auto Loan Customer Service

                (808) 943-4525

                Auto Loan Late Payments

                (808) 943-4539

                Mortgage Customer Service

                (808) 844-4178 or
                toll-free (800) 362-7606

                 

                  Merchant Credit Card Services

                  (855) 462-5901

                  Payroll Services

                  (808) 844-3171

                  Cash Management

                  (808) 844-3303

                    Bishop Street Funds

                    (800) 262-9565

                    First Hawaiian Advisors

                    (808) 525-5159

                    Personal Trusts Services

                    (808) 525-7134

                    Institutional Advisory Services

                    (808) 525-5177

                    Trust Retirement Benefits

                    (808) 525-8863

                     

                     

                      Auto Dealer

                      (808) 943-4825

                      Commercial Mortgages - New Loan Inquiries

                      (808) 525-6132

                      First Hawaiian Leasing – Equipment/Autos

                      (808) 943-4905

                      Trade Finance

                      (808) 525-5033

                        Safe Deposit Box Rental (First Hawaiian Center Main Branch)

                        (808) 525-7162

                        Corporate Communications

                        (808) 525-6254

                        Marketing

                        (808) 525-8881

                        Administrative Headquarters

                        (808) 525-7000

                        Human Resources

                        (808) 525-8798

                        Security (For All Branches)

                        (808) 844-3050

                        First Hawaiian Center Security

                        (808) 525-8250

                         

                          Foreign Exchange Brokers

                          (808) 943-4670

                           

                            Center Club

                            (808) 525-8270

                            KIC Fitness Center

                            (808) 844-3043

                             

                            Visit a branch

                            Want to meet face to face? Come in and speak with us.

                            Find a branch

                            Our corporate headquarters

                            First Hawaiian Bank
                            999 Bishop St.
                            Honolulu, HI 96813

                             

                            Holiday Schedule

                            Which holidays are observed by First Hawaiian Bank

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                            Private Bankers

                            Meet our experienced team of Private Bankers and Advisors
                            Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

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                            Mortgage loan officers

                            Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

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                            Wealth Advisors

                            Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

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                            First Hawaiian Advisors

                            First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

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