News Release
Forbes Consumer Survey Ranks First Hawaiian Bank as one of the World’s Best Banks
Honolulu, April 11, 2023 - First Hawaiian Bank (FHB) today announced that it was recognized by Forbes magazine once again as one of the World’s Best Banks, furthering FHB’s legacy as Hawaii’s top financial institution.
The World’s Best Banks were selected by Forbes based on an innovative methodology evaluating each financial institution’s excellence. Over 45,000 customers across 27 countries were involved in the survey. Respondents were asked to rate banks in which they had opened a checking or savings account on the topics of trust, customer service, digital service, financial advice, and terms. The 2023 list is available on the Forbes site, www.forbes.com/lists/worlds-best-banks.
“To again be on the Forbes Best Banks in the World list speaks to the relationships we have with our customers and the consistency and security of our products and services,” said Bob Harrison, Chairman, President and Chief Executive Officer. “Thank you to our customers for the confidence they have in our bank, our employees, and our capability to provide sound financial guidance and resources.”
In March 2023, FHB was also recognized for the second year in a row by Forbes as the top-ranked Hawaii bank on its 2023 Best Banks in America list. The ranking evaluated the nation’s publicly traded banks and thrifts based on profitability, growth and credit quality. The criteria for the ranking included total assets, return on tangible common equity, non-performing assets/total assets, common equity tier 1 ratio, efficiency ratio and operating revenue growth.
Additionally in March 2023, FHB was also recognized by the U.S. Small Business Administration (SBA) with multiple lending awards including SBA Lender of the Year in Category 1 (large-size lenders) for approving the most 7(a) loans and was recognized as 504 Lender of the Year in Category 1 for approving the most HEDCO 504 loans for commercial real estate during SBA’s fiscal year 2022.
A testament to its track record of community support, FHB launched its 165th anniversary celebration by donating $50,000 to James Campbell High School on March 24 to support the girls’ athletics program. This donation marks the beginning of the Bank’s anniversary giving campaign, in which FHB will donate a total of $1.65 million over the course of the year to Hawaii nonprofits and community groups.