NEWS RELEASE
Forbes Consumer Survey Ranks First Hawaiian as one of the World’s Best Banks
HONOLULU, April 14, 2022 – First Hawaiian Bank (FHB) today announced that it was recognized by Forbes magazine as one of the World’s Best Banks, furthering FHB’s legacy as Hawaii’s top financial institution.
The World’s Best Banks were selected by Forbes based on an innovative methodology evaluating each financial institution’s excellence. Over 45,000 customers across 27 countries were involved in the survey. Respondents were asked to rate banks in which they had opened a checking or savings account, on the topics of trust, customer service, digital service, financial advice, and terms. View the list here.
“This recognition is especially meaningful because it shows the confidence customers have in our bank, employees, and capability to provide sound financial guidance and resources,” said Bob Harrison, Chairman, President and Chief Executive Officer. “We understand that in order to build trust, our efforts must go beyond the walls of our branches. It is fostered in the relationships we nurture, whether it’s small business owners fulfilling their dreams or families planning for their future.”
In February 2022, FHB was also recognized by Forbes as the top-ranked Hawaii bank on its 2022 Best Banks in America list. The ranking evaluated the nation’s publicly traded banks and thrifts based on profitability, growth and credit quality. The criteria for the ranking included total assets, return on tangible common equity, non-performing assets/total assets, common equity tier 1 ratio, efficiency ratio and operating revenue growth.