NEWS RELEASE
First Hawaiian Bank's Intuitive Online Mortgage Portal to Transform Residential Lending Application Process
Provides fast, easy and convenient platform to apply for a residential loan from anywhere, any time, on any device.
HONOLULU, August 5, 2020 – First Hawaiian Bank (FHB) today announced the launch of its new online home loan platform that makes applying for a residential loan convenient, fast and easy. Part of the FHB Digital family of online solutions, the new online home loan application allows current and prospective FHB customers to apply for a new mortgage, a Home Equity Line of Credit (HELOC), or refinance a current mortgage through a dynamic and intuitive online portal that asks non-technical questions, making it an efficient, straightforward process. Once the application information is complete, FHB Digital’s online platform will help identify the best loan product for each individual applicant.
A unique feature that streamlines the residential loan application process is the ability to assist applicants with gathering supporting materials and third-party documentation necessary to complete the loan application, including income, asset documentation and bank statements. FHB’s online solution is a secure and hassle-free service option to applicants.
Available now, FHB Digital’s residential lending platform joins the Bank’s suite of digital tools, including FHB Online, FHB Mobile Banking, FHB Online Business, and Mobile Deposit which are all available on any mobile device, from anywhere, at any time.
“During this time of historically low mortgage rates, FHB Digital’s online portal is a fast and easy way to apply for a home loan,” said Tony Au, Executive Vice President and Residential Real Estate Division Manager. “The portal is capable of providing personalized loan options and rates you may qualify for – giving customers the confidence they need to make a smart decision in what can be a daunting process.”
Convenient
FHB Digital’s online home loan portal is available to customers 24/7, on any device using the internet. Customers can complete the process at any point either online or in the branch. Once initiated, the system will track the user’s progress and will allow stop and restart while saving all information. FHB has access to in-progress loan applications and a banker can provide assistance as needed.
Fast
FHB Digital Mortgage gives customers the ability to submit an application in minutes without ever having to step foot inside a branch. Applicants are provided loan options to consider, allowing them to move forward quickly with the loan process. A loan officer is available to assist at any point in the process.
Easy
Customers can simply upload documents directly into FHB’s Digital online home portal or they can choose to have documents gathered for them. Employment documentation can be gathered from participating employers and asset documentation can be gathered with the customer’s authorization which saves time searching for documents.
FHB Digital’s home loan portal is available for customers to use now. For a limited time, First Hawaiian Bank has special discount offers for first-time home buyers and applicants looking to re-finance their current mortgage. For more information, visit fhb.com/digitalhome.
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