FHB Mobile Banking App

Get the convenience and security of FHB Online[[®]] from almost anywhere with our FHB Mobile Banking app[[#1]].

Bank on the go

The FHB Mobile app allows you to monitor account balances and activity, deposit checks, and even find a nearby Branch or ATM. You can also transfer money[[#2]], pay your bills[[#3]], and send money[[#3]] to others, all with our mobile banking app available for Apple® iOS and AndroidTM compatible devices. 

Download on the app store button
Get it on Google Play button

Mobile banking services

Mobile Deposit a Check[[#1]]

Deposit a check from practically anywhere, anytime.

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Bill Capture

Snap a photo of your paper bill to make a payment or add a payee with Bill Capture

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Instant Balance

Use Instant Balance to quickly and securely check account balances on your mobile device without logging in to the FHB Mobile app

Fingerprint Authentication[[#4]]

Log in to your FHB Mobile app using facial or fingerprint authentication and quickly access your account information.

Branch & ATM Locator

Easily find the nearest branch, hours, or ATM

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How-to Videos

Learn how to use the FHB Mobile app.

A quick tour of the First Hawaiian Bank mobile app.

Quick Tour

How to use Face ID and Touch ID with the First Hawaiian Bank mobile app.

Touch ID / Face ID Login

What to do if you're having trouble logging into the First Hawaiian Bank mobile app.

Trouble Logging In?

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Helpful features and tools

Transfer Money[[#2]]

Transfer money to or from your First Hawaiian Bank accounts, including making payments to an FHB credit card, mortgage, loan, or line of credit.


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Bill Pay[[#3]]

Easily manage and pay all of your bills from one place, and set up AutoPay to automatically pay recurring bills.


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Popmoney[[#3]]

Send money to people using just their mobile number, email address, or bank account number.


Learn More

Download the FHB Mobile app

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FAQs

    How do I enable FHB Mobile Banking?

    Download the FHB Mobile app from your mobile device’s app store. If you already have an FHB Online login, you can use the same username and password to login to the FHB Mobile app. 

    If you do not have an FHB Online account yet, then open the FHB Mobile app and select "Enroll" on the login screen then follow the on-screen instructions. You must have an eligible personal FHB checking or credit card account to enroll. Businesses and customers with other account types should go here to complete a manual enrollment form.

      Do I need a data or text message plan?

      A text message plan is required in order for you to send and receive information via text banking, receive text alerts and out-of-band authentication messages. 

      For access via the FHB Mobile app, your mobile device needs an internet connection either through a wireless connection or via a data plan. 

      Please check with your wireless carrier for more information on data and text messaging plans.

        What are the device and system requirements to use the FHB Mobile app?

        The FHB Mobile app is available for many smartphones and tablets including iPhone, iPad, and Android devices. For mobile deposit, auto-focus must be supported on your device. Please see below for a list of the mobile devices and operating systems that are supported for the FHB Mobile app.

         

        iPhone/iPad
        Operating System: iOS™ 12 and later

        Android Phone/Tablet
        Operating System: Android 7.0 (Nougat) and later

        View a list of supported devices & operating system requirements

        If you confirmed you are using a supported device and operating system and continue to experience issues with the mobile app please contact customer service at 643-4343 (1-888-643-4343 from Guam, CNMI and the Continental U.S.).

          Are my Mobile Banking transactions secure?

          Yes, the mobile banking service utilizes best practices from FHB Online, such as HTTPS, 128-bit SSL encryption, and strong passwords and multi-factor authentication. No account data is stored on your phone. And in the event your phone is lost or stolen, the service can be immediately disabled by either managing your mobile devices in FHB Online or calling us at 643-4343 (1-888-643-4343 from the Continental U.S., Guam, and CNMI).

          We also recommend you review a few best practices on steps you can take to better Secure Your Online Accounts.

            How can I enable fingerprint or facial recognition in the FHB Mobile app?[{4}]

            To enable fingerprint or facial login, open the FHB Mobile app and select “More” from the navigation menu. Then select the appropriate Fingerprint/Face ID option and complete the setup process. You will need to have this feature enabled on your phone prior to enabling it in the app. 

            The FHB Mobile app offers facial or fingerprint authentication on supported iPhone®, iPad® and AndroidTM devices. All registered fingerprints and face IDs on the mobile device will be able to login. For security purposes, you may still be required to enter a password prior to completing certain types of transactions. 

             

            Didn’t find an answer? Still have questions?

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              Disclosures

              1. You must have a mobile device with Internet to use FHB Mobile Banking, and an auto-focus rear facing camera to use mobile deposit.
              2. Restrictions may apply. You can only transfer money between your own bank accounts at FHB or other financial institutions. See Terms and Conditions of FHB Online Services for details.
              3. Personal customers enrolling for Online Bill Pay (including Popmoney) may incur additional fees. FHB Online Business Banking includes Bill Pay and Popmoney. See Terms and Conditions of FHB Online Services for details. 
              4. All registered fingerprints and face IDs on the mobile device will be able to log in.

              IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Apple, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple Inc., registered in the U.S. and other countries. 
              Android, Google Play and the Google Play logo are trademarks of Google LLC.