Alerts & Notifications

Stay on top of your finances with FHB’s online and mobile banking alerts

Security and convenience 

Mobile push notifications, SMS[[#1]] text and email alerts[[#2]] are easy ways to be notified when your accounts have reached a certain balance or when transactions such as large purchases occur. 

How to set up alerts

    SMS, Push Notifications or Email
    Credit & Debit Card Alerts
    1. Log in to FHB Online Banking or the FHB Mobile App
    2. Select a credit card or checking account linked to a debit card, and click "Manage Card Alerts"
    3. Click "Contact Information" and review current phone number and email address
    4. For SMS alert, select the mobile number for delivery and tap "Verify"
    5. Select an alert category to display available alert types
    6. Click the email or SMS icons to manage each alert. Expand the alert type tab to customize selections.
    7. Click "Save" 

    For more information about card alerts, please see related FAQs

    Notification Timing

    • Card Alerts - If you enabled card alerts for your credit and debit cards in the FHB Mobile app, alerts will be sent out shortly after the action has occurred.
    • Standard Alerts - Typically sent out once a day 

    FAQs

      How do I update the SMS or email address that security alerts are sent to?

      FHB Mobile App

      1. Log in to the FHB Mobile App
      2. Tap on the "Menu" in the bottom right hand corner
      3. Tap on "Settings"
      4. Tap on "Profile Information"
      5. Tap "Edit" on the Contact Information
      6. Edit your email or phone number

      FHB Online Banking 

      1. Log in to FHB Online Banking®
      2. Click on "Settings"
      3. Click on "Alerts"
      4. Click on “Edit Delivery Preferences” under the "Security Alerts"
      5. Edit your email or phone number

       

      Didn’t find an answer? Still have questions?

      See More Related FAQs
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        Disclosures

        1. Standard SMS/Text Message fees may apply.
        2. See Terms and Conditions for additional information.
        3. Not available for Commercial Card, Priority Destinations Business Credit Card, and Priority Rewards Business Credit Card with card number that begins with 5478.