How to Enroll

If you have a checking account or credit card with us, you can enroll for FHB Online by clicking on the ENROLL ONLINE NOW link below.

ENROLL ONLINE NOW

For security reasons, if you are a current First Hawaiian Bank customer without all of the required items to enroll online, and/or you want to enroll a business, you will need to fill out, print and send in an enrollment form.

Consumer Enrollment Form | Business Enrollment Form


FHB Online Enrollment FAQ

How do I enroll for FHB Online?

If you have a First Hawaiian Bank checking account, here's what you'll need to enroll online:

  • Your First Hawaiian Bank Checking account number
  • Your Personal Identification Number (PIN) for your ATM Card, CheckCard or YesLine
  • Your Social Security Number

If you are a credit card-only customer and woul like to enroll, you'll need:

  • Your First Hawaiian Bank Credit Card account number
  • Your Social Security Number
  • Your Credit Card Personal Identification Number (PIN)

How do I enroll my business for FHB Online?

To enroll in FHB Online for Business, you must fill out, print and send in the business enrollment form or drop it off at any conveniently located branch.

When can I start using FHB Online?

If you have a First Hawaiian checking account or credit card, and enroll online, you can start using FHB Online immediately.

If you do not have a checking account or credit card, you must enroll by mailing in the enrollment form. We will mail you your Username and Password. Once you receive them you can log in and start using the service.

How do I log in to FHB Online?

To log in, visit www.fhb.com and enter the User Name you selected at the time you enrolled. If you mailed in your enrollment form, enter the User Name that was mailed to you from the bank. The first time you log in, you will be prompted to verify your identity and setup questions and answers as part of the added security of the site. For subsequent logins, if you are logging in from a computer we don't recognize, we will ask you to answer one of your five security questions to verify your identity before allowing online access.

What are the system requirements for FHB Online?

FHB Online works best with the following browser versions:

WINDOWS MAC
Windows 8.1 and 10
Internet Explorer (Current Stable Version)
Chrome (Current Stable Version)
Firefox (Current Stable Version)

Windows 7
Internet Explorer 11
Chrome (Current Stable Version)
Firefox (Current Stable Version)
Mac OS X 10.11
Safari 9.X - Current Stable Version
Chrome (Current Stable Version)

Mac OS X 10.10
Safari 8.X - Current Stable Version
Chrome (Current Stable Version)

Mac OS X 10.9
Safari 7.X - Current Stable Version
Chrome (Current Stable Version)

How much does Online Banking cost for Consumers?

You can view account balances and information, see images of cleared checks or deposit slips, transfer funds between FHB accounts, send secured messages to the bank, and set up alerts to notify you when certain account activity occurs all FREE of a monthly service charge when you access Online Banking through the Internet. If you access Online Banking through Quicken or QuickBooks, there is a $9.95 monthly fee (which includes Online Payment).

The optional Online Bill Payment and Pop Money service is available free for Secure Checking or Priority Banking Level 1, 2 and 3 customers, and $5.99 per month for Totally Free Checking customers . All new FHB Online customers will receive this service free for the first two months.

How much does Online Banking cost for Businesses?

Businesses can view account balances and information, see images of cleared checks or deposit slips, transfer funds between FHB business accounts, send secured messages to the bank, and set up alerts to notify you when certain account activity occurs for FREE if you are a Priority 1, 2, or 3 customer accessing Online Banking through the Internet. Otherwise, it is $9.99 per month when accessing Online Banking through the Internet or $19.95 per month for businesses accessing Online Banking through Quicken or QuickBooks.

Online Banking

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