Credit Card Processing

Local staff and processing mean First Hawaiian Bank’s merchant services can serve your business better.

Experience the difference in our Merchant Services

Increased Sales

More and more customers are paying using chip cards, contactless payments, and virtual wallets. We have the payment solutions that can help you evolve to meet your customer needs, including Gift Cards and Check Guarantee solutions.

Stronger Protection

Have peace of mind that we can help with major threats to your business; data breaches, fraud protection, PCI compliance and card data security. You can focus on selling more and worrying less.

Support and Data Intelligence

When you need help and information, you want it now. We have a dedicated team ready to help you with questions and a 24/7 customer portal that has the payment data you need, when you need it.

Digital Commerce Payment Solutions

Your customers want the convenience to make payments in various ways. Take your business online with the options to take payments on your website, over the phone, or via email and text. Increase sales by making it easier for your customer to pay.

PCI Compliance

As a part of our commitment to helping all our merchant customers to safely process credit / debit card payments, we have a program to assist you in meeting the Payment Card Industry Data Security Standard (PCI DSS) requirements. 

Data Breach Assistance

The FHB Data Breach Assistance Program helps to reduce expenses resulting from a suspected or actual breach of credit card data. The data breach can be either a point-of-sale system breach or the physical theft of the credit card data from stolen receipts, stolen computers, or card skimming.

We provide the support you need and deserve

We’re here to serve you

We’re always here when you need us

  • Same day funding for credit card batches closed by 5 a.m. HST. Batches closed on a Saturday, Sunday, or holiday will be posted the next business day.
  • Assistance with installation and staff training
  • 24/7 Merchant Service support
  • Service teams located in Hawaii, Guam and Saipan
  • Quicker availability of replacement equipment (in Hawaii, Guam and Saipan)
  • Professional handling of chargeback requests.

We look forward to having you experience the difference when you adopt the First Hawaiian Bank's Credit Card Processing program. 

Ready to get started?

Contact your banker or a banker at the nearest branch location for more information about applicable fees and terms

We’re here to help