Business Banking FAQs

General Business Credit Card Questions

    As soon as you realize that your card has been lost or stolen, please contact us immediately through our 24 hour customer service line at (808) 847-4444 on Oahu, or toll free at 1 (800) 342-2778. A replacement card will be mailed to you.

      Yes. You may pay online at or set up Automatic Payment from your FHB Business Checking account.

        Payments may be dropped off at any First Hawaiian Bank branch or mailed to the following address:

        First Hawaiian Bank
        P.O. Box 29450
        Honolulu, Hawaii 96820-1850

          The Business Owner may contact his/her First Hawaiian Bank branch of account.

            The Business Owner may contact his/her First Hawaiian Bank branch of account.

              If you are approved, card(s) will be mailed 7 to 10 business days after your application has been processed. Additional cards will be mailed in separate envelopes.

                You may apply via:

                • The internet at
                • Call 643-CARD (Guam and the Commonwealth of the Northern Mariana Islands may call 1-800-215-4149)
                • Any First Hawaiian Bank Branch.

                United Mileage Plus Business Credit Card

                  You may pay your balance in full or pay the minimum payment listed on your monthly statement.

                    Currently, there is no limit to the amount of miles you can earn. This may change subject to the rules of United's MileagePlus[[®]] program. For more information, please visit United's website at

                      To redeem your MileagePlus[[®]] miles, visit the United internet site at or call 1-671-647-6453 in Guam or CMNI or 1-800-864-8331 (1-800-United-1) from all 50 states.

                        No, when you open a United MileagePlus[[®]] Credit Card you are automatically enrolled in the MileagePlus[[®]] program if your address is in the U.S., Guam or CNMI.

                          You can apply for a United MileagePlus[[®]] Business Credit Card at any First Hawaiian Bank branch in Guam or Saipan, online at or call 1-800-215-4149.

                          Priority Rewards Business Credit CardSM

                            You can redeem your CashPoints for airline tickets by contacting our Redemption Center by phone or online. Search for flights online by logging into your account at and click the Book Travel link. You are free to book flights with any airline, subject to availability. If the ticket price exceeds your available CashPoints, you may charge the balance to your Priority Rewards or other valid credit card.

                              You'll receive CashPoints for qualifying purchases. CashPoints can be redeemed for your choice of rewards like gift cards, airline tickets, hotel and rental car reservations, activities, merchandise, and even cash back! Use your card for all of your business purchases and watch your CashPoints add up!

                                The Priority Rewards Business MasterCard[[®]] earns accounts one (1) CashPoint[[SM]] for every one dollar ($1) of net purchases. Cash advances and balance transfers do not qualify to earn CashPoints. CashPoint earnings can be set up to be awarded to the individual cardholder or consolidated at the company level.

                                Have more questions?

                                Or call customer service at (808) 844-4444.