Business Banking FAQs
If you suspect that a transaction has been made without proper authorization, immediately contact us in Hawaii at 808-847-4444 or 1-800-342-2778 (Guam, Commonwealth of the Northern Mariana Islands or Continental US may call 1-800-342-2778).
As soon as you realize that your card has been lost or stolen, please contact us immediately through our 24 hour customer service line at (808) 847-4444 on Oahu, or toll free at 1 (800) 342-2778. A replacement card will be mailed to you.
If you are approved, card(s) will be mailed 7 to 10 business days after your application has been processed. Additional cards will be mailed in separate envelopes.
Currently, there is no limit to the amount of miles you can earn. This may change subject to the rules of United's MileagePlus[[®]] program. For more information, please visit United's website at www.united.com.
No, when you open a United MileagePlus[[®]] Credit Card you are automatically enrolled in the MileagePlus[[®]] program if your address is in the U.S., Guam or CNMI.
You can apply for a United MileagePlus[[®]] Business Credit Card at any First Hawaiian Bank branch in Guam or Saipan, online at fhb.com or call 1-800-215-4149.
You can redeem your CashPoints for airline tickets by contacting our Redemption Center by phone or online. Search for flights online by logging into your account at www.fhbrewards.com and click the Book Travel link. You are free to book flights with any airline, subject to availability. If the ticket price exceeds your available CashPoints, you may charge the balance to your Priority Rewards or other valid credit card.
You'll receive CashPoints for qualifying purchases. CashPoints can be redeemed for your choice of rewards like gift cards, airline tickets, hotel and rental car reservations, activities, merchandise, and even cash back! Use your card for all of your business purchases and watch your CashPoints add up!
The Priority Rewards Business MasterCard[[®]] earns accounts one (1) CashPoint[[SM]] for every one dollar ($1) of net purchases. Cash advances and balance transfers do not qualify to earn CashPoints. CashPoint earnings can be set up to be awarded to the individual cardholder or consolidated at the company level.
Have more questions?
Or call customer service at (808) 844-4444.