Personal Banking FAQs
It costs nothing to join and there are no membership fees. Once enrolled, we will automatically renew your membership each year in the highest level you qualify for at the time of renewal.
Yes, you must maintain a combined deposit balance in any one or more of the First Hawaiian Bank Personal Accounts as follows:
- Platinum Members - $50,000 or more
- Gold Members - $25,000 or more
- Plus Members - No minimum balance required
- Any Checking Account
- Any Savings Account
- Any Bank Bill, Premium Bank Bill, or other Certificate of Deposit (CD)
- Any IRA Account
Yes, you may visit any of our conveniently located branches or send a written request to upgrade to a higher level. If your combined deposit balances qualify, we can assist you with an upgrade.
PrimeTime and Primera are our membership programs designed exclusively for our First Hawaiian Bank customers in Hawaii (PrimeTime) and Guam & CNMI (Primera) who are age 50 or better. As a member, you can choose between three exceptional plans that offer you a wide variety of value-packed banking services, exclusive invitations to special events, plus money-saving discounts on restaurants, entertainment and more!
Have more questions?
Or call customer service at (808) 844-4444.