Personal Banking FAQs


    It costs nothing to join and there are no membership fees. Once enrolled, we will automatically renew your membership each year in the highest level you qualify for at the time of renewal.

      PrimeTime and Primera are our membership programs designed exclusively for our First Hawaiian Bank customers in Hawaii (PrimeTime) and Guam & CNMI (Primera) who are age 50 or better. As a member, you can choose between three exceptional plans that offer you a wide variety of value-packed banking services, exclusive invitations to special events, plus money-saving discounts on restaurants, entertainment and more!

      Have more questions?

      Or call customer service at (808) 844-4444.