How does FHB protect my accounts from unauthorized access?

FHB Online uses several methods to protect your accounts. Techniques we use include stringent password requirements, and two-step authentication.

Passwords – Passwords must be a minimum of 9 characters and a maximum of 32 characters. We require at least one upper-case and lower-case letter and one number. Certain special characters are allowed but not required.

How do I change the phone number that receives the Secure Access Code?

Once logged into FHB Online, go to “Settings” then click on "Security Preferences" and "Secure Delivery". You are able to add multiple phone numbers and email addresses that can be used to verify your identity when logging in.  

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