You should have received an email notification with a link to “Verify Deposits”. You will be taken to a page where you will need to verify your identity. Once verified, you will be asked to enter the two small deposit amounts you received in your external account to complete the verification process. If you need additional assistance, please call us at (808) 844-4545 or toll free at (800) 894-5600, Monday to Friday from 8am - 5pm HST.

Please contact us at (808) 844-4545 or toll free at (800) 894-5600, Monday thru Friday between 8am – 5pm for assistance with your application.

Please confirm that the checking or savings account you are funding from has a higher available balance than the total deposit amount for your new account(s). If it doesn’t, you can either choose to fund from your account at another bank or by mailing in a check. If your current available balance is higher than your funding amount and you are still receiving an error, please contact us at (808) 844-4545 or toll free at (800) 894-5600, Monday to Friday from 8am - 5pm HST for assistance.

Once your new checking or savings account is opened online, you can enroll for and login to FHB Online Banking to view your new account and the full account number. You also receive a confirmation email with a link to view your new account(s). You will be taken to a page where you will need to verify your identity. Once verified, you can view detailed information about your new account(s).

Please contact us at (808) 844-4545 or toll free at (800) 894-5600, Monday to Friday from 8am - 5pm HST for assistance with opening a personal checking, savings or eCD account online.

If you ordered checks or a debit card when you opened your new account online, they should arrive within 10-12 business days to Hawaii, Guam or Saipan addresses.

If your account has already been opened and you want to order checks for the first time, please call our customer service at (888) 844-4444.