Why am I getting an error message when I try to fund my new eCD using Internal Transfers?
Please check that the deposit account you are funding from has a higher balance than the amount you are trying to fund. If it doesn’t, you can either choose to fund from another bank account or by mailing in a check, or you deposit funds into your account before completing the internal transfer to your new eCD. If your balance is higher than your funding amount and you are still receiving an error, please contact us at (808) 643-2273 or toll-free at (800) 215-4149, Monday to Friday from 9am - 5pm HST for assistance.