News Release

First Hawaiian Bank Announces Deferrals and Fee Waivers for Guam Customers After Typhoon Mawar

Guam, June 5, 2023 - First Hawaiian Bank is committed to supporting the residents of Guam in the aftermath of Typhoon Mawar. The impact of the storm has left many in need of assistance, and the bank has implemented financial relief programs.

“We understand the importance of providing support during times of crisis and continue to be inspired by the resilience shown by the residents on Guam,” said Bob Harrison, Chairman, President and CEO. “Branch employees and bankers at our Maite and Dededo branches have been working directly with customers to ensure that they have access to critically needed funds, and a website is now available to immediately answer frequently asked questions.”

The dedicated Typhoon Mawar website is available here, www.fhb.com/en/mawar-relief, and covers topics including:

  • Account access, digital and in-person;
  • Debt and credit card support; and
  • Loan assistance.

If you are a Guam customer impacted by Typhoon Mawar, we encourage you to contact your business or commercial banker to discuss options for your unique situation, or if you prefer, please contact us at 888-844-4444 (toll-free). The bank’s Mobile app, Online banking, and Customer Service Center remain available. Visit fhb.com or the bank’s Facebook and Instagram (@FHBHawaii) pages for the latest updates.