First Hawaiian Bank

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Online Banking

How to Enroll for FHB OnlineSM

Enroll Online

You need all of the following to enroll online:

  • A personal checking account or only a credit card with FHB
  • A social security number
  • Your PIN number

Enroll Now

or Download the FHB Mobile2 app to enroll

Manual Enrollment Form

You will need to complete a manual enrollment form if any of these apply:

  • You do not have a social security number
  • You do not have a personal checking account (except if you only have a credit card account)
  • You are enrolling a business account1

Select an Enrollment Form:

Personal Business

Frequently Asked Questions

  • How do I enroll for FHB Online?

    If you have a First Hawaiian Bank checking account, here's what you'll need to enroll online:

    • Your First Hawaiian Bank Checking account number
    • Your Personal Identification Number (PIN) for your ATM Card, CheckCard or YesLine
    • Your Social Security Number

    If you are a credit card-only customer and would like to enroll, you'll need:

    • Your First Hawaiian Bank Credit Card account number
    • Your Social Security Number
    • Your Credit Card Personal Identification Number (PIN)
  • How do I enroll my business for FHB Online?

    To enroll in FHB Online for Business, you must fill out, print and send in the Business Enrollment Form or drop it off at any conveniently located branch.

  • When can I start using FHB Online?

    If you have a First Hawaiian checking account or credit card, and enroll online, you can start using FHB Online immediately. If you do not have a checking account or credit card, you must enroll by mailing in the enrollment form. We will mail you your Username and Password. Once you receive them you can log in and start using the service.

  • How do I login to FHB Online?

    To log in, visit www.fhb.com and enter the User Name you selected at the time you enrolled. If you mailed in your enrollment form, enter the User Name that was mailed to you from the bank. The first time you log in, you will be prompted to verify your identity and setup questions and answers as part of the added security of the site. For subsequent logins, if you are logging in from a computer we don't recognize, we will ask you to answer one of your five security questions to verify your identity before allowing online access.

  • What are the system requirements to use FHB Online?

    FHB Online works best with the following browser versions:

    WINDOWS
    Windows 8.1 and 10

    Internet Explorer 11
    Chrome (Current Stable Version)
    Firefox (Current Stable Version)

    Windows 7
    Internet Explorer 11
    Chrome (Current Stable Version)
    Firefox (Current Stable Version)

    MAC
    Mac OS X 10.13
    Safari 11.X - Current Stable Version
    Chrome (Current Stable Version)

    Mac OS X 10.12
    Safari 10.X - Current Stable Version
    Chrome (Current Stable Version)

    Mac OS X 10.11
    Safari 9.X - Current Stable Version
    Chrome (Current Stable Version)

  • How much does Online Banking cost for Consumers?

    You can view account balances and information, see images of cleared checks or deposit slips, transfer funds between FHB accounts, send secured messages to the bank, and set up alerts to notify you when certain account activity occurs all FREE of a monthly service charge when you access Online Banking through the Internet. If you access Online Banking through Quicken or QuickBooks, there is a $9.95 monthly fee (which includes Online Payment).

    The optional Online Bill Payment and Pop Money service is available free for Secure Checking or Priority Banking Level 1, 2 and 3 customers, and $5.99 per month for Totally Free Checking customers . All new FHB Online customers will receive this service free for the first two months.

  • How much does Online Banking cost for Businesses?

    FHB Online Business Banking is FREE for business Priority 1, 2 and 3 customers and $5.99 for all other customers. This includes up to 2 sub-users and is an additional $1 per sub-user after the first two. Businesses can view account balances and information, see images of cleared checks or deposit slips, transfer funds between FHB business accounts, send Secured Messages to the Bank, and set up alerts to notify you when certain account activity occurs. For businesses using Direct Connect to access Online Banking through Quicken or QuickBooks, it is $14.95/month the service is used (fee inclusive of FHB Online Business Banking service fee).

View our Terms and Conditions for more information

1 Online Banking is free for personal banking and Business Priority Banking customers and $5.99 per month for all other business customers. FHB Online Business Banking includes up to 2 sub-users, and is $1/month per additional sub-user after the first 2 .
2 You must be enrolled in FHB Online and have a mobile device with Internet to use FHB Mobile Banking.

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