First Hawaiian Bank

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Online Banking

Mobile Banking Features1:

Monitor account balances and activity

  • Mobile Deposit checks directly to your checking account using your mobile device
  • Use Instant Balance to quickly and securely check account balances on your mobile device without logging in to the Mobile app
  • Login to the FHB Mobile app with the touch of a finger (FaceID also supported)
  • Snap a photo of your paper bill to make a payment or add a payee with Bill Capture
  • Locate a nearby Branch or ATM

Mobile Transfer & Payments:

Schedule one-time and recurring transfers & payments

  • Manage and pay bills with Online Bill Payment2 and eBills
  • Use Popmoney2 to send money to family and friends with just an email address, phone number or bank account number
  • Transfer funds3 between your FHB accounts or your accounts at other financial institutions

HELPFUL HINTS

  • Travel Tips: When traveling, the FHB Mobile app and Mobile Web app are great ways to access your accounts. FHB Mobile uses Security Questions to verify your identity.

  • Updates: Ensure you have the most current version of the mobile app to take advantage of the latest security and feature enhancements available. The FHB Mobile app will let you know if there is a more current app version available for download.

  • Best Practices: Review our mobile device best practices for iOS and Android to better protect you and your information.

"How To" Videos

FHB Mobile - A Quick Tour
Quick Tour
FHB Mobile Accounts
Account Details
FHB Mobile Web App
Mobile Web App

View more videos

Frequently Asked Questions

Mobile Banking FAQs: Apple Pay | General Questions | Mobile Banking Apps | Mobile Deposit | Mobile Web | Text Banking

  • What is Mobile Web and what can I do?

    Mobile Web allows you to perform your mobile banking using your phone's web browser. Mobile Web offers a streamlined set of functions including:

    1. View account balances.

    2. View recent account activity up to 30 days in the past.

    3. Make single transfers to and from your First Hawaiian accounts.

    4. Schedule single payments to payees you have already established within FHB Online.

    5. View/cancel upcoming and recent bill payments.

    6. Locate ATMs and FHB branches.

    Your new sub-category should be displayed when you click on the Category drop-down.

  • I am not enrolled for FHB Online, can I still use FHB Mobile Banking?

    Yes, FHB customers not enrolled for FHB Online can register for digital banking services via the FHB Mobile app. Simply download the FHB Mobile app from your device app store, select "Enroll" from the login screen and follow the on-screen instructions. You must have an eligible FHB checking or credit card account to enroll. Customers with other account types can visit an FHB Branch for manual enrollment options.

  • Are my Mobile Banking transactions secure?

    Yes, the mobile banking service utilizes best practices from FHB Online, such as HTTPS, 128-bit SSL encryption, and strong passwords and multi-factor authentication. No account data is stored on your phone. And in the event your phone is lost or stolen, the service can be immediately disabled by either managing your mobile devices in FHB Online or calling us at 643-4343 (1-888-643-4343 from the Continental U.S., Guam, and CNMI).

  • What is Text Banking and how do I set it up?

    Text banking allows you to receive your account balances, recent transactions and branch and ATM locations via SMS text message. To enable your device for Text Banking or to receive text Alerts, you must add your device manually to the Mobile Banking Center in FHB Online. View instructions

  • What are the System Requirements?

    The mobile application is available for many smartphones and tablets including iPhone®, iPad®, and Android devices. For mobile deposit, your device must have a rear-facing camera with autofocus.

    iPhone/iPad
    Operating System: iOS™ 10 and later.
    Supported Devices: iPhone 5S and later, iPad (5th generation) and later, iPad Mini 2 and later

    Android Phone/Tablet
    Operating System: Android 5.0 (Lollipop) and later. Please note: Support for Android 4.4 was discontinued on January 1, 2018. You may still be able to use the FHB Mobile app, but may encounter unexpected errors.
    Supported Devices: Various

View our Terms and Conditions for more information

1 You must be enrolled in FHB Online and have a mobile device with Internet to use FHB Mobile Banking.

2 Additional fees and restrictions may apply; see Terms and Conditions of FHB Online Services for details. Must be enrolled for Online Bill Payment to use the mobile payments features.

3 Restrictions may apply. You can only transfer money between your own bank accounts at FHB or other financial institutions

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.