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Getting Started with FHB Mobile

 

Enroll for Online & Mobile1 Banking

If you are not yet enrolled in FHB Online®, you can enroll directly through the FHB Mobile app. You will need an eligible FHB personal checking account or credit card, your social security number and pin number to enroll. If you do not have all of the required items, please complete a manual enrollment form.

Instant Balance

Tap the "Instant Balance" button on the FHB Mobile app login screen to quickly and securely check account balances without having to login.

 

Setup Instant Balance

  • Login to the FHB Mobile app
  • Click on the "More" tab and select "Instant Balance Settings"
  • Turn ON instant Balance and select the accounts you would like to display
  • Click Save

Fingerprint & Facial Authentication2

Login to the FHB Mobile app with the touch of a finger on supported iPhone®, iPad® and AndroidTM devices. For security purposes, you may still be required to enter a password prior to completing certain types of transactions.

 

Setup Fingerprint & Face ID

  • Login to the FHB Mobile app
  • Click on the "More" tab and select "Touch ID"
  • Turn ON Touch ID

“How To” Videos

FHB Mobile Instant Balance
Instant Balance
Touch ID & Face ID Login
Touch ID / Face ID Login
Find a Location
Find a Location

View more videos

Frequently Asked Questions

FHB Mobile App FAQs

  • Which mobile devices are supported for the Mobile Application?

    The mobile application is available for many smartphones and tablets including the iPhone, iPad, and Android devices. For mobile deposit, auto-focus must be supported on your device.

    iPhone/iPadYour email address and mobile phone number are required as part of the sign up process. You will need to verify the email address we have on file is correct. If it is incorrect, please close the window and click “Update Email Address” under the “Settings” link to update your email address. After confirming your email address, return to the “Popmoney” tab on the Payment Center and you will also be asked to provide a mobile phone number as part of the sign up process.

    Android Phone/TabletOperating System: Android 5.0 (Lollipop) and laterSupported Devices: Various

    If you are experiencing issues with the mobile app please contact customer service at 643-4343 (1-888-643-4343 from Guam, CNMI and the Continental U.S.) to verify that your device is supported.

  • Are my transactions secure?

    Yes, our downloadable applications utilize best practices from FHB Online, such as HTTPS, 128-bit SSL encryption, strong passwords and multi-factor authentication. In addition, no account data is stored on your device. And in the event your device is lost or stolen, the service can be immediately disabled by either going online to the Mobile Banking website or calling us at 643-4343 (1-888-643-4343 from the Continental U.S., Guam, and CNMI).

View our Terms and Conditions for more information

1 You must be enrolled in FHB Online and have a mobile device with Internet to use FHB Mobile Banking.

2 The FHB Mobile app will support facial recognition for iPhone X devices. All registered fingerprints on the mobile device will be able to login.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Apple, iPhone, iPad, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreĀ® is a service mark of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google LLC.