How do I activate my card?
To activate your card, please do one of the following:
How do I apply for a personal loan?
You may apply online or by visiting any FHB branch.
You will need these documents and for information to apply: valid Driver's License or other proof of ID, social security number, and income verification for requested loan amount over $5,000 (all pay stubs from most recent calendar month, W-2 or 1099 Forms from the past 2 years, or past 2 federal personal income tax returns with all schedules signed).
How do I make a payment to my auto loan or request a payoff quote?
There are several options to make a payment to your auto loan:
What should I do if I see unauthorized transactions on my credit or debit card?
If you suspect fraud on your account, please contact our 24 hour fraud service at (866) 686-4228 to report the transactions and request a replacement card. You may also opt into card alerts to monitor your account and transaction activity.
What is the difference between a loan and a line of credit?
/*-->*/ /*-->*/ With a personal loan, you receive the whole loan when you're approved and you start paying interest immediately on the full amount. You have a fixed schedule of payments that you make until the loan is paid off.
How can I manage my debt?
/*-->*/ /*-->*/ You can manage your debt by consolidating your various debts (loans, line of credit, credit card balances, etc.) into one loan, with a single interest rate and longer term. As a result, you will have just one payment to deal with and you may find it easier to pay off your debt more quickly. First Hawaiian Bank offers many options for consolidating debt.
Should I inform FHB when I travel with my credit card?
/*-->*/ /*-->*/ Yes, please inform FHB of your travel plans so that we can minimize cardholder disruption while you are traveling. To notify FHB of upcoming travel, please do one of the following:
How can I access my credit card statement?
/*-->*/ /*-->*/ To access or request a copy of your credit card statement, please do one of the following:
My Credit Card was lost or stolen, what do I do?
First Hawaiian Bank constantly strives to ensure the security of your account. If your card is ever lost or stolen, please contact us immediately through our 24 hour customer service line at (808) 847-4444 on Oahu, or toll free at 1 (800) 342-2778. This will prevent further transactions from being authorized on your card.
I did not receive my credit card and it has already expired, what do I do?
/*-->*/ /*-->*/ Your credit card expires on the last day of the month indicated on your credit card. Normally, replacement credit cards are sent during the month prior to the expiration date of your card. If your current card has expired and you did not receive your replacement, please contact us immediately by calling the number on the back of your card or on your statement.