Why can't I make a payment on my account?

Submitted by Anonymous (not verified) on Thu, 12/17/2020 - 11:05

There are certain situations where this option is not available. For further information, please call Mortgage Loan Servicing at 844-4178 or toll free at 1-800-362-7606, Monday through Friday 7:30am -4:30pm HST for details.

Will I be able to make a mortgage payment with a credit card?

Submitted by Anonymous (not verified) on Thu, 12/17/2020 - 11:04

A payment to your mortgage loan via a credit card or credit card "convenience checks" is not allowed at this time. Please contact us at 844-4178 or toll-free at 1-800-362-7606, Monday through Friday 7:30am -4:30pm HST if you wish to discuss other payment options.

Will I be able to make extra principal payments?

Submitted by Anonymous (not verified) on Thu, 12/17/2020 - 11:03

As long as your current month's mortgage payment has been posted to your loan and you have no outstanding fees, you will be able to make additional principal payments. The most convenient option is to make your payment via FHB Online internal or external transfers. Once you submit the transfer, you must then send a secured message with specific instructions on how the payment should be applied.

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