Small Business Entitlements

Control what employees and others can access within your company’s accounts.

Manage account access

Entitlements are included with FHB Online Business Banking[[#1]] and allows you to grant individuals (or sub-users) controlled access to selected accounts of your choosing. You can add, remove, or change entitlements at any time. There are three levels of sub-user access for each individual account:

  • No Access – This will hide the account from the user’s view
  • View Access – The user can view the account but cannot make any changes or create any transactions
  • Full Access – Allows the user to view account information and process internal transfers and eBill payments

How to set up entitlements

Entitlements must first be enabled for your online business account.

  • Enable Entitlements
    Log in to FHB Online and click on the Messages link to send a Secured Message with your request.
  • Create a New Sub-user
    Go to Settings, then Users, and click “Add.” You will be prompted for the user information and to select the level of access for each account.
  • Notify Sub-user
    Provide the sub-user with their new username. They will receive an email to create their password.

Entitlement options

Features

Features

Primary User

Primary User

Sub-User

Sub-User

View Accounts & Transaction Details

Yes

Yes

Setup Alerts

Yes

Yes

Internal Transfers

Yes

Yes (users with "Full Access" can make internal transfers)

External Transfers

Yes

eStatements

Yes

Create & Manage Sub-users (FHB Online only)

Yes

Online Bill Pay

Yes

Yes (users with "Full Access" can pay existing bills and request stop payments)

Popmoney Person to Person Payments

Yes

MoneyMap Finance Manager

Yes

Yes

Secure Messages

Yes

Yes

Mobile Banking

Yes

Yes

Mobile Check Deposit

Yes

Direct Connect via Quicken & Quickbooks

Yes (fees apply)

Helpful information

  • Entitlements are only available for business customers.
  • Primary owners should review their sub-user access list throughout the year to ensure the information is current.
  • Sub-users should contact the primary user for their username and any questions regarding transactions and account details.

Entitlement how-to videos

Learn how to manage access to your online business banking accounts.

Interactive Video Player

Primary User Entitlements

Interactive Video Player

Sub-User Experience

Ready to get started?

Please complete an enrollment form to enable FHB Online Business Banking and Entitlements.

FAQs

    You must be a business customer enrolled in FHB Online Business Banking to utilize the Entitlements capability. To enable the service, login to FHB Online and click on the "Messages" link in the top right corner. Send a Secured Message requesting that the service be enabled for your online business banking account.

      2 sub-users are included with FHB Online Business Banking and it is $1/month per additional sub-user after the first 2. There is no limit to the number of sub-users. However, if your business has a need for many sub-users our FHB Commercial Online service may be a more fitting solution to consider.

        No. We recommend that primary users review their list of active sub-users throughout the year to ensure the information is up to date.

         

        Didn’t find an answer? Still have questions? 

          Disclosures

          View Terms and Conditions

          1. Two sub-users are included with FHB Online Business Banking and it is $1/month per additional sub-user after the first two.