First Hawaiian Bank

FAQ - General

Q: How can I apply for a Business Credit Card?
A:

You may apply via:

  • The internet at FHB.com (link to apply)
  • Call 643-CARD (Guam and the Commonwealth of the Northern Mariana Islands may call 1-800-215-4149)
  • Any First Hawaiian Bank Branch.
Q: Do I need a First Hawaiian Bank account to get a Business Credit Card?
A:

No. A First Hawaiian Bank relationship is not required to apply/qualify for a Business Credit Card account.
 

Q: After I apply, when will I receive my Business Card?
A:

If you are approved, card(s) will be mailed 7 to 10 business days after your application has been processed. Additional cards will be mailed in separate envelopes.
 

Q: How do I add a cardholder to my account?
A:

The Business Owner may contact his/her First Hawaiian Bank branch of account.
 

Q: How do I request a credit line increase?
A:

The Business Owner may contact his/her First Hawaiian Bank branch of account.
 

Q: Where do I send my monthly payments?
A:

Payments may be dropped off at any First Hawaiian Bank branch or mailed to the following address:

    First Hawaiian Bank
    P.O. Box 29450
    Honolulu, Hawaii 96820-1850

Q: Are there other ways I can make payments?
A:

Yes. You may pay online at FHB.com or set up Automatic Payment from your FHB Business Checking account.
 

Q: What happens if one of my employees or I lose a credit card?
A:

As soon as you realize that your card has been lost, contact us in Hawaii at 808-847-4444 or 1-800-342-2778 (Guam, Commonwealth of the Northern Mariana Islands or Continental U.S. may call 1-800-342-2778). A replacement card will be mailed to you.
 

Q: What do I do if I suspect that there has been an unauthorized transaction on my Business Card?
A:

If you suspect that a transaction has been made without proper authorization, immediately contact us in Hawaii at 808-847-4444 or 1-800-342-2778 (Guam, Commonwealth of the Northern Mariana Islands or Continental US may call 1-800-342-2778).
 

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847