What does your credit card processing service provide?

First Hawaiian Bank offers the following benefits for credit card servicing: 

  • Credit card batches closed by 7 p.m. will be available by 9 a.m. next business day.
  • On-site installation, training and trouble shooting.
  • Local availability of replacement equipment.
  • Paper draft processing (if need arises).
  • Supplies free of charge.
  • Personal assistance simply by calling a local phone number; no need to consider different time zones to get help when you need it.
  • Local handling of chargeback requests.
 

Call Us

Customer Service Center
Oahu: (808) 844-4444
Toll Free: (888) 844-4444

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343
Mon-Fri 8:00 A.M. to 9:00 P.M.

For Hearing Impaired Callers
TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847