Who do I call if I have a merchant services issue?

First Hawaiian Bank is the only local credit card processor in Hawaii. With First Hawaiian Bank your credit card processor and your bank are one in the same. No more being bounced around between a processor and a bank trying to figure out where or what the problem is. A single call to First Hawaiian Bank allows for easier troubleshooting and faster servicing should the need arise.


Call Us

Customer Service Center
Oahu: (808) 844-4444
Toll Free: (888) 844-4444

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343
Mon-Fri 8:00 A.M. to 9:00 P.M.

For Hearing Impaired Callers
Oahu: 848-5491
Toll Free: (800) 228-6181

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847