- Q: Is Text Banking available to International Customers, Guam or Saipan customers?
No unfortunately text banking is only available for the Continental U.S.
- Q: What is Text Banking? What can I do through Text Banking?
Text Banking allows you to get account information by sending commands via text messages. With text banking, you can perform the following functions:
- Request/view account balances
- Request/view recent account activity
- Q: What number do I use to text banking commands?
Banking requests should be sent via text message to the following number (shortcode): 69403
- Q: Can I use Text Banking along with Mobile Web/Mobile Application?
Yes, you can use both options from the same mobile device. You will need to activate the option on your mobile device by logging into your FHB Online account using a desktop PC, clicking on the Mobile tab, logging into the mobile banking center, and following the on-screen instructions to enable the appropriate option.
- Q: Is Text Banking supported on my phone?
Text Banking will work on any text message (SMS) capable phone from one of the supported carriers: Alltel, AT&T, Sprint (including Nextel & Hawaiian Telcom), T-Mobile, Mobi PCS, Verizon, US Cellular, and Virgin Mobile.
- Q: Will I receive unsolicited text messages from the Mobile Banking system?
No. You will only receive messages when you specifically request them with one of the Text Banking commands.
- Q: What commands are available for Text Banking?
The following commands are available. You can also text “C” to get a full listing of available commands:
FUNCTION COMMAND DESCRIPTION Balance B or BAL Summary of balances for all available accounts History H or HIST Summary of recent transactions per account, in descending order by date (i.e., most recent transactions first) Command C or CMD List of available Text Banking commands Help HE or HELP Help content for Text Banking Stop S or STOP Cancels Text Banking