First Hawaiian Bank

FAQ - Alerts

Q: What are Alerts?
A:

Alerts are customized messages that you may request be sent to you to notify you when your accounts have reached a certain balance or when certain transactions occur on your accounts. Alerts work as follows:

  • You use FHB Online to specify which ISP email addresses to receive alerts and what Alerts you wish to receive.
  • Whenever you have an Alert, you will receive an email at your personal email address, and if selected, in your FHB Online message Inbox.

Below are explanations of each available type of Alert.

Balance Alert

Informs you when your account balance drops below or exceeds a predetermined amount.

Transaction Alert

Informs you of selected transactions or to monitor a variety of account activities.

New Message Alert

Informs you when First Hawaiian Bank has sent you a secure message. This includes important bill pay information and other secure communications.

Payment Reminder Alert

Informs you before a scheduled payment is made. 

Payment Notification Alert

Informs you after a scheduled payment is made.

Transfer Reminder Alert

Informs you before a scheduled transfer is made.

Transfer Notification Alert

Informs you after a scheduled transfer is made.

Recurring Transfer Notification Alert

Informs you after a recurring transfer is made.

Recurring Payment Notification Alert

Informs you after a recurring payment is made.

Insufficient Funds Alert

Informs you when a scheduled transaction could not be processed due to insufficient funds in your account.

 

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847