PPP Loan Forgiveness Form

PPP Loan Forgiveness Form

Request to Apply for Forgiveness of PPP Loan

Please complete the form below to let us know that you are ready to apply for forgiveness of your Paycheck Protection Program (PPP) loan.  

Tip: Your SBA Loan Number and the Loan Amount may be found at the top of the first page of the Promissory Note for your PPP loan.  

Important:

  • Only use this form if your PPP loan is more than $150,000
  • If your PPP loan is $150,000 or less, click here for information about your forgiveness process.  

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Preferred Contact Method

First Hawaiian Bank’s Wealth Management Group provides investment advice and financial products and services through First Hawaiian Bank. First Hawaiian Bank does not provide tax or legal advice.

Careers FAQs

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Investing & Insurance FAQs

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Lending FAQs

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Business Banking FAQs

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Personal Banking FAQs

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Digital Banking FAQs

General

    How do I set up Touch ID/Face ID on my iPhone?

    To enable fingerprint or facial login, please follow this guide in our Support section.

    The FHB Mobile app offers facial or fingerprint authentication on supported iPhone®, iPad® and AndroidTM devices. All registered fingerprints and face IDs on the mobile device will be able to login.

      Which mobile devices are supported for the FHB Mobile app?

      The FHB Mobile app is available for many smartphones and tablets including iPhone, iPad, and Android devices. For mobile deposit, auto-focus must be supported on your device. Please see below for a list of the operating systems that are supported for the FHB Mobile app.

      • Android running Marshmallow (6.0) and newer
      • iOS devices running iOS 13 or newer
      • iPadOS devices running 13.1 or newer

      If you confirmed you are using a supported operating system and continue to experience issues with the mobile app please contact customer service at (808) 643-4343 or toll-free at (888) 643-4343.

      Mobile Deposit

        How do I check the status of a mobile deposit?

        You may view the status of your mobile deposit and images of mobile deposited checks for up to 30 days by clicking on “View activity” tab after clicking the "Deposits" button in the mobile app. Pending deposits will appear grayed out at the top of the screen. Successfully submitted deposits will say “Accepted” and the deposit will appear in your once fully processed. If a mobile deposit is placed on hold or rejected for any reason, you will be notified via email.

        Mobile deposits may also be viewed by logging into FHB Online Banking using a browser. After logging in, click on "Transfers & Deposits", then "Transfer & Deposit Activity", and finally "Mobile Deposits."

          How will I recognize my deposit on my account statement?

          Upon successful posting to your account, your deposit will be reflected as "MBDEPOSIT" on your account statement and in FHB Online.

            What should I do with my paper check?

            After depositing your check using Mobile Deposit, securely store your check until you have confirmed your funds have been deposited. This allows sufficient time in case the original check is required for any reason. If we send you a notice that your deposit could not be processed, you may visit any of our branches for further information about how you might be able to deposit the check.

              How will I know if there's a problem with my mobile deposit after I submit it?

              If we are not able to process your deposit or need to make a correction, we’ll send an email notice to the email address we have on our files. You may view the status of your mobile deposit and images of mobile deposited checks for up to 30 days by clicking on “View activity” tab after clicking the "Deposits" button in the mobile app. However, the status information provided by the app is for your convenience only and is subject to change.

                When will my mobile deposit be available?

                Funds are generally available the first business day after receipt but, in some circumstances, may be held pursuant to our check hold policy. You may view the status of your mobile deposit and images of mobile deposited checks for up to 30 days by clicking on “View activity” tab after clicking the "Deposits" button in the mobile app. However, the status information provided by the app is for your convenience only and is subject to change.

                  What is the cut-off time to submit deposits?

                  The cut-off time for submitting checks is 5:00 p.m. Hawaii Standard Time each Business Day. Checks submitted after 5:00 p.m. Hawaii Standard Time or on weekends or holidays will be processed as if they were submitted on the next Business Day. A Business Day is every calendar day except for Saturdays, Sundays and bank holidays.

                    What types of checks can I deposit?

                    Please refer to our FHB Mobile Banking Terms and Conditions to learn more about eligible and ineligible checks for Mobile Deposit.

                    Have more questions?

                    Find a Branch
                    Get Mobile Support

                    Or contact us at (808) 643-4343 or toll-free at (888) 643-4343.

                    FHB Online Banking Enrollment Form

                    FHB Online Banking Enrollment Form

                    Thank you for your interest in enrolling for FHB Online

                    This form is intended for personal customers who are not able to enroll online. If you have an FHB personal checking account or only have a credit card account, and you have a Personal Identification Number (PIN) and a social security number, click here to enroll.

                    If you do not have the above, here are the steps you'll need to complete:

                    1. Complete the enrollment form.
                    2. Click "Next" to review your information.
                    3. Print and sign the enrollment form.
                    4. Mail to:
                    FHB ONLINE
                    First Hawaiian Bank
                    PO BOX 1959
                    Honolulu, HI 96805-9957

                     

                    And what happens next:

                    1. Once your enrollment form is processed you will be mailed a username and password to your address on file.
                    Please provide the address that your statements are mailed to.

                    Your username is used each time you log in and must be unique for each customer. Please provide three preferred usernames below. If we are unable to use any of your username choices, we will provide one for you. Your username must be between 6 and 20 characters, starting with a letter and comprised of only letters and numbers. No spaces, special characters, or punctuation allowed.

                    FHB Online without Bill Payment is free, and allows you to view account balances and transactions (for certain accounts) and transfer funds between your First Hawaiian Accounts.

                    FHB Online with Bill Payment is free for the first 2 months. After the free period, Bill Payment is $5.99 per month. Please note, you MUST have a checking account for the Bill Payment service. To sign up for Bill Payment, log in to FHB Online and click on the Pay Bills link.

                    (FHB Online service fees will be charged to this account.)

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