What to do if you, or an elder, has fallen victim to a scam.
Posted on Sep 08, 2022
First Hawaiian Bank is providing our customers, especially our elders with informative resources and tools to empower and help protect themselves from scams that often target the elderly. Criminals are using numerous tactics to target and exploit senior adults, and with the increase in online banking we’re seeing a rise in creative scams to steal sensitive personal information such as online banking usernames and passwords. Here’s a recent article by First Hawaiian Bank with examples of common scams and recommendations for good practices to help protect yourself, your family, and caregivers against scams.
Think you, or a loved one, may have fallen victim to a scam? Don’t be afraid or embarrassed – you should speak up, and right away. Start by reporting the scam to the police and/or government agencies where you can receive additional guidance on how to help protect your identity and accounts. If your First Hawaiian Bank account is involved, report the scam to us immediately at 808-844-4444 (toll-free at 1-888-844-4444) or visit the nearest branch to help ensure the security of your account.
Here’s a list of local Hawaii agencies and federal programs offering assistance related to financial fraud and identity theft:
- DEPARTMENT OF HUMAN SERVICES
Adult Protective and Community Services Branch
- DEPARTMENT OF THE ATTORNEY GENERAL
Criminal Justice Division
- HONOLULU POLICE DEPARTMENT
Criminal Investigation Division
- DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
- FEDERAL TRADE COMMISSION
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