FHB Online & Mobile Banking Support | First Hawaiian Bank

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ONLINE & MOBILE BANKING

Securely access your accounts when and where it's convenient for you.

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BANK ONLINE

Do your business banking wherever you are, whenever you want.

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ACCESS YOUR ACCOUNTS

Quickly access all of your First Hawaiian Bank investment and retirement account information.

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Checking
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Employee Benefits
Retirement Plans

ONLINE & MOBILE BANKING

Securely access your accounts when and where it's convenient for you.

Learn More

BANK ONLINE

Do your business banking wherever you are, whenever you want.

Learn More

ACCESS YOUR ACCOUNTS

Quickly access all of your First Hawaiian Bank investment and retirement account information.

Learn More
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First Hawaiian Advisors

ONLINE & MOBILE BANKING

Securely access your accounts when and where it's convenient for you.

Learn More

BANK ONLINE

Do your business banking wherever you are, whenever you want.

Learn More

ACCESS YOUR ACCOUNTS

Quickly access all of your First Hawaiian Bank investment and retirement account information.

Learn More

FHB Online & Mobile Banking Support

Search the articles below to get helpful tips on how to use the FHB Online & Mobile Banking or view our helpful How-To Videos to get started.

Need additional assistance? View our Frequently Asked Questions or contact us at (888) 643-4343.

View Transactions

Accounts & Transactions

View Transactions for a single account

View Transactions for a single account

If you want to view your transactions for a single account, instead of all combined transactions, there are two ways to do this.

Aug 13, 2023

Missing Data

Manage Finances

Resync account & transaction data

Resync account & transaction data

If you do not see account and transaction data appearing in the app, you can resync your information. The first time you log in to the mobile app it may take a minute or two for your account and transaction data to sync and be displayed.

Aug 13, 2023

Unhide Accounts

Accounts & Transactions

Unhide accounts so they are displayed

Unhide accounts so they are displayed

Unhide accounts you have hidden previously.

Aug 13, 2023

Hide Accounts

Accounts & Transactions

Hide accounts from being displayed

Hide accounts from being displayed

You can hide accounts you do not want to view in the app.

Aug 13, 2023

Nickname Accounts

Accounts & Transactions

Nicknaming your accounts

Nicknaming your accounts

You can add a nickname for your bank accounts through FHB Online Banking or the FHB Mobile app.

Aug 13, 2023

Customize Accounts

Accounts & Transactions

Customize the order your accounts are displayed in

Customize the order your accounts are displayed in

You can customize the order of your displayed accounts by following these steps.

Aug 13, 2023

Forgot Username

Login & Settings

Forgot Your Username

Forgot Your Username

If you forgot your FHB Online & Mobile Banking username, follow these steps to get your username information.

Aug 18, 2023

Forgot Password

Login & Settings

Forgot Your Password

Forgot Your Password

If you forgot your FHB Online & Mobile Banking password, follow these steps to reset your password.

Aug 18, 2023

Update Contact Info

Login & Settings

Update email address and contact number

Update email address and contact number

You can update the email address and phone number used for FHB Online & Mobile Banking communications.

Aug 21, 2023

How-to Videos

Learn how to use the new features of the FHB Online & Mobile with these helpful videos.

Getting Started with FHB Mobile

Account Details

Transaction Details

View More How-to Videos