FAQ - Usernames & Passwords

Q: What if I forget my Username?

Call 643-4343 (1-888-643-4343 from the Continental U.S., Guam and CNMI) for further assistance.

Q: What if I forget my Password?

If you forget your password, you can reset your password online by going to the FHB Online® login screen and clicking on the link "Forgot Your Password?" We will ask you to answer one of your three security questions to verify your identity before allowing you to choose a new password.

If you have already tried this and still need assistance, call 643-4343 (1-888-643-4343 from the Continental U.S., Guam, and CNMI).


Call Us

Customer Service Center
Oahu: (808) 844-4444
Toll Free: (888) 844-4444

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343
Mon-Fri 8:00 A.M. to 9:00 P.M.

For Hearing Impaired Callers
Oahu: 848-5491
Toll Free: (800) 228-6181

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847