New Standard, Greater Security
Your card has an embedded microchip that provides an extra layer of security with every transaction
Chip card technology : Helping you protect yourself while you shop
- An embedded microchip on the front of your card that provides enhanced security features
- Chip card transactions are the new standard in the U.S., and have long been the norm in Asia and Europe
- Your card still has a magnetic stripe in case some merchants are not equipped to handle chip card transactions
What is a Chip Card?
The embedded chip in your new card generates a unique, one-time code for each transaction. This code makes it difficult for fraudsters to counterfeit your card.
Many countries have already transitioned to EMV technology, so using your card while traveling abroad will be easier and more secure.
EMV Technology for Greater Peace of Mind
With enhanced security on the chip card, you will have an added layer of protection on your personal accounts.
How it Works
Insert chip card
At chip-enabled terminals, insert your card with the chip toward the terminal, facing up. Do not remove until prompted.
Enter PIN or sign
Provide your signature or PIN as prompted by the terminal. Depending on the transaction total and the merchant's point of sale system, you may not have to provide either one.
Remove Chip Card
When the terminal says the transaction is complete, remove your card.
Note: If you are not sure whether the terminal is chip-enabled, start by swiping your card as you do today. The terminal will tell you to insert your chip card if it is chip-ready.
First Hawaiian Bank Credit and Debit Cards
Personal Debit Card
Priority Destinations Credit Card
Priority Rewards Credit Card
Cash Rewards Credit Card
Heritage Credit Card
United MileagePlus® Credit Card
Frequently Asked Questions
In addition to the usual magnetic stripe on the back of the card, a chip card has an embedded microchip on the front of the card which provides enhanced security features not possible with traditional magnetic stripe cards. This microchip makes it extremely difficult for chip cards to be copied or counterfeited.
The chip card stores information required to authenticate, authorize, and process transactions. There is no other personal information stored on the card.
The embedded chip in your new card generates a unique, one-time code required to approve each transaction. This “dynamic” code makes it virtually impossible for fraudsters to copy or counterfeit your card. While magnetic stripe cards offer protection from unauthorized use of your card or account information, chip cards offer a new layer of security.
Enjoy the convenience of using your chip card at the same places you do today - by inserting the card into card terminals that are chip enabled or swiping the card at merchant locations that have not yet switched to chip-enabled terminals. You may also continue to use the card for online/internet transactions and over-the-phone transactions.
If you are traveling outside the U.S. or use your card at a self-service terminal, you may need a PIN to complete a transaction. If you forgot your PIN, please contact FHB customer service at 1-800-545-6300. Please allow at least 10 business days to receive your PIN.
No, there are no additional fees associated with chip cards.