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Frequently Asked Questions

Additional FAQs: Online Banking | Mobile Banking | Entitlements

  • How much does Online Banking cost for Businesses?

    Effective November 1, 2019, FHB Online Business Banking is FREE for Priority 1, 2 and 3 customers and $5.99 for all other customers. This includes up to 2 sub-users and is an additional $1/month per sub-user after the first two. FHB Online Business Banking includes online banking, mobile banking, online Bill Pay, Popmoney and Entitlements. For businesses using Direct Connect to access Online Banking through Quicken or QuickBooks, it is $14.95/month used and includes all of the FHB Online Business Banking services.

  • What are Entitlements?

    FHB Online Business Banking Entitlements allow primary business users the capability to create sub-users and grant No Access, View Only Access or Full Access to select bank accounts. Depending on the type of access granted, sub-users will be able to view account transaction details, make internal transfers (“Full Access” required), process payments that have been setup in Bill Pay (“Full Access” required), and access mobile banking (if access is granted). To enable Entitlements, login to FHB Online and send a Secured Message to request that the service be enabled for your account. For more details about this service visit fhb.com/entitlements.

  • How can I make ACH payments, Wire Transfers or manage multiple business?

    FHB Online Business does not currently offer these services, however our Online Business Center (OBC) does offer these services and may be a more appropriate solution for your business to consider. Please visit fhb.com/obc for more information.

View our Terms and Conditions for more information

1 FHB Online Banking is free for Business Priority Banking customers and $5.99 per month for all other business customers.

2 Two sub-users are included with FHB Online Business Banking and it is $1/month per additional sub-user after the first 2.

3 Direct Connect to Quicken or Quickbooks is $14.95/month for business customers and includes all FHB Online Business Banking services. There is no fee to connect using Web Connect or Express Web Connect.

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