Mastercard Airport Experiences Provided by LoungeKey

Turn airports into destinations with Mastercard® Airport Experiences provided by LoungeKeyTM (MCAE).

First Hawaiian Bank Priority Destinations World Elite and Priority Rewards World Elite credit card customers have free membership in MCAE. This special program gives members access to over 1,000 lounges in more than 400 airports around the world, in addition to exclusive offers from airport restaurants, spas, and retail stores.1

How does MCAE work?

  1. When you plan a trip, look up participating airport lounges on the MCAE website.
  2. If you want to use a participating lounge during your trip, show the reception workers your Priority Destinations World Elite or Priority Rewards World Elite credit card and tell them that you are accessing the lounge through the Mastercard Airport Experiences provided by LoungeKey program. Or, if you prefer, you can download the MCAE smartphone app and use that to gain admission to lounges.
  3. Regular lounge admission is $32 per person per visit. Your World Elite Mastercard credit card will be charged for the cost of your visit as well as the cost of any guests you bring with you.2
  4. Once you're inside, relax! Enjoy complimentary refreshments, free WiFi access, and other amenities as you wait for your flight.3

How do I know if I am eligible for membership?

Your Priority Destinations or Priority Rewards World Elite Mastercard credit card will have the words "World Elite" printed on the front and back of your credit card.

Where can I download the MCAE app?

You can download the Mastercard Airport Experiences provided by LoungeKey app from the App Store or from Google Play.

General Information

Please visit the MCAE website for more information, including FAQs and the Terms and Conditions of Use. You can also download the MCAE Guide to Benefits here.

Credit Card Program Agreements

Priority Destinations World Elite

Priority Destinations World Elite Private Banking

Priority Rewards World Elite

Priority Rewards World Elite Private Banking

Need help?

Please contact LoungeKey for assistance with the Mastercard Airport Experiences provided by LoungeKey program:

Email: loungekey.support@airport.mastercard.com

Telephone: 1-214-617-9011 (English-language support available 24/7)

1 Offers vary by location. See airport.mastercard.com  or the Mastercard Airport Experiences app for more details. For a full list of the Terms and Conditions of use, visit airport.mastercard.com/terms-of-use. All trademarks are the property of their respective owners. Mastercard and World Elite Mastercard are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated. ©2018 Mastercard. All rights reserved.

2 Priority Destinations World Elite and Priority Rewards World Elite cardholders are entitled to two free lounge visits per person per calendar year. Priority Destinations World Elite Private Banking and Priority Rewards World Elite Private Banking cardholders are entitled to four free lounge visits per person per calendar year. A calendar year is defined as January 1 through December 31. At the end of the calendar year, unused visits will not carry over to the following year.

3 Amenities vary by location. Participating lounges are privately operated establishments that reserve the right to restrict access and/or impose time limits on visits. Please visit airport.mastercard.com or use the Mastercard Airport Experiences app to view a lounge's features and restrictions before gaining admission.

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