How do I talk to a customer service representative about my account?

First Hawaiian Bank's Customer Service is available seven days a week from 7am to 7pm HST. You can make inquiries about your accounts by calling the number on your statement, debit/credit card, or calling the numbers listed below:


Banking Customer Service
Oahu: 844-4444
Toll Free: 1-888-844-4444
TTY: 848-5491
TTY Toll Free: 800-228-6181

Credit Card Customer Service
Oahu: 847-4444
Toll Free: 1-800-342-2778



Call Us

Customer Service Center
Oahu: (808) 844-4444
Toll Free: (888) 844-4444

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343
Mon-Fri 8:00 A.M. to 9:00 P.M.

For Hearing Impaired Callers
Oahu: 848-5491
Toll Free: (800) 228-6181

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847