First Hawaiian Bank

FAQs - Priority Destinations World & World Elite

Q: What is the Priority Destinations World Elite MasterCard?
A:

The Priority Destinations World Elite MasterCard is a premier travel rewards credit card.

Q: How can I find out more about the card benefits?
A:

(for World MasterCard cardholders):  For more information  on any of the travel, insurance, and retail protection services, see the Guide To Benefits that came with your Priority Destinations World MasterCard, or call 1-888-457-8537.

(for World Elite MasterCard cardholders):  For more information on any of the travel, insurance, and retail protection services, see the Guide To Benefits that came with your Priority Destinations World Elite MasterCard, or call the VIP Desk at: 1-888-210-6123.

Q: How many Priority Miles can I earn?
A:

There is no cap on Priority Miles, so you can earn as many Priority Miles as you want.

Q: What is the Priority Bonus?
A:

Book your travel on FHBDestinations.com and receive 10% of the redemption amount added to your Priority Destinations mileage account. Allow 30-45 days from the date of redemption for the bonus Priority Miles to post to your account.

Q: Will my Priority Miles expire?
A:

Your Priority Miles will remain active as long as you continue to use your Priority Destinations MasterCard for purchases or redeem your Priority Miles.  Your Priority Miles will expire 2 years from your last purchase or your last redemption, whichever was most recent.

Q: How can I see how many Priority Miles I have?
A:

You can go to FHBDestinations.com to view your Priority Miles balance and to make redemptions.

Q: How can I redeem my Priority Miles?
A:

You can redeem your Priority Miles by visiting FHBDestinations.com. If you do not have internet access, you can call:

1-877-668-4662 (World cardholders)

1-877-676-5171 (World Elite cardholders)

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847