First Hawaiian Bank

FAQ - Priority Rewards℠ Credit Card

Q: What is the Priority Rewards Credit Card?
A:

The Priority RewardsSM Credit Card earns you one (1) CashPointSM for every one ($1) dollar of net purchases. Cash advances and balance transfers do not qualify to earn CashPoints.  Please refer to the Priority Rewards Program FAQs for more information on the Priority Rewards Program.

Q: Can I transfer (gift) my CashPoints to another Priority Rewards cardholder?
A:

Yes, you may transfer your CashPoints to a friend's or family member's account by using the Transfer CashPoints page. The transferred CashPoints are set to the expiration date of the account recieving the CashPoints. To transfer your CashPoints, please log on to the website at www.fhbrewards.com, navigate to the Transfer CashPonts link on left navigation menu, and enter the recipient’s Priority Rewards card account number and last name.  

Q: I'm a joint cardholder on the credit card account. Can I also redeem the CashPoints?
A:

Yes, either the primary or joint cardholder may redeem their combined CashPoints for their choice of rewards.
 

Q: Is there a maximum amount of CashPoints I can earn per year?
A:

There is no cap on the amount of CashPoints you can earn per year on your personal Priority Rewards account.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

TTY/TDD
Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847