First Hawaiian Bank

FAQ - Priority Rewards℠ Credit Card

Q: What is the Priority Rewards Credit Card?

The Priority RewardsSM Credit Card earns you one (1) CashPointSM for every one ($1) dollar of net purchases. Cash advances and balance transfers do not qualify to earn CashPoints.  Please refer to the Priority Rewards Program FAQs for more information on the Priority Rewards Program.

Q: Can I gift my CashPoints to another Priority Rewards cardholder?

Yes, you may gift your CashPoints to a friend or family member's account by using the Gifting Points page. The gifted CashPoints expire 6 months from the time of transfer. Please log on to the website at, navigate to the Gifting CashPonts tab on the My Account/Manage CashPoints page and enter the recipient’s Priority Rewards Member number.  You may also include a message to the recipient via email, notifying them of their CashPoint gift.   

Q: I'm a joint cardholder on the credit card account. Can I also redeem the CashPoints?

Yes, either the primary or joint cardholder may redeem their combined CashPoints for their choice of rewards.

Q: Is there a maximum amount of CashPoints I can earn per year?

Yes, you can earn a maximum of 250,000 CashPoints per year on your personal Priority Rewards Credit Card account.

Call Us

Administrative Offices
(808) 525-7000

Customer Service
Oahu: 844-4444
Toll Free: (888) 844-4444

Oahu: 848-5491
Toll Free: (800) 228-6181

FHB Online/Bill Pay/Mobile Banking
Oahu: 643-4343
Toll Free: (888) 643-4343

Write Us

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847