What kind of banking can I do by mail?
Sometimes, you may find it difficult to visit a branch when one is open. You may send written requests to your branch of account for assistance with closing accounts, requesting account changes, or asking questions. For all account-related requests your original signature and full account number are required. A phone number where we may contact you is highly recommended as we often need to call customers for further clarification or to request additional information after we receive your letter.