Maui Wildfire Relief Information
We're here for our Maui customers during this time of need
Find the information you need on relief programs and how to access your finances.
All of us at First Hawaiian Bank express our deepest sympathies to those who are grappling with the loss and uncertainty caused by Maui’s devasting wildfires. We stand by those who have been impacted and are committed to assisting customers with financial relief.
Updated September 5, 2023
Request Relief Assistance
Lahaina Branch Safe Deposit Box Information

Loans and Lines
For information about relief programs for loans and lines please call 800-927-3760 or 808-204-0572

Mortgage
To request assistance for mortgage loans, please call 800-362-7606 or 808-844-4178

Credit Cards
For assistance with credit cards, please contact us at 800-927-3760 or 808-204-0572

Business Customers
Business customers needing financial relief, please call 800-927-3760 or 808-204-0572

Commercial Customers
Commercial customers needing relief should contact their commercial banker for assistance.

ATMs
First Hawaiian Bank is waiving ATM fees for individuals on Maui using First Hawaiian Bank ATMs. Fees from other banks may still apply.

FEMA
Disaster relief includes grants for:
- Temporary housing or home repairs
- Low interest loans to cover uninsured property losses
- Programs to help individuals and business owners get back on their feet
1-800-621-3362

US Small Business Association
Federal Disaster loan programs including:
- Business physical disaster loans
- Economic injury disaster loans
- Home disaster loans
Disasterloanassistance.sba.gov
1-800-659-2955
Maui Relief Resources
As part of our effort, First Hawaiian Bank will contribute $250,000 to the Hawaii Bankers Association's Aloha for Maui campaign. Funds raised by the campaign will go to the Hawaii Community Foundation’s Maui Strong Fund to support those impacted by the fires.In addition to the donation and partnership in the Aloha for Maui campaign, the bank is also waiving ATM fees for individuals on Maui using First Hawaiian Bank ATMs. Fees from other banks may still apply. Together we can provide the support that our colleagues and community on Maui need as they begin the process of recovery.
Branch & ATM Updates
Our Lahaina Branch is closed indefinitely due to damage caused by the wildfires. Our Wailuku Branch will be temporarily closed from Tuesday, September 5 through Friday, September 15, as part of the bank’s response efforts. All other Maui branches are open as usual. See available branches below and check back for any updates to hours or operations.
Beware of Potential Fraudsters Exploiting Maui Wildfires
In the wake of the devasting wildfires on Maui, we urge all our valued customers to remain cautious of fraudsters seeking to exploit this tragic situation. Be mindful of any unsolicited communications requesting personal or financial information. First Hawaiian Bank will never ask for sensitive information through e-mail, sms text or phone calls.
Customers can access their accounts via FHB Online or the FHB Mobile app.
Please continue to check back here for updates.