Manage Finances

Delete a Connection to an External Financial Institution

Posted on Aug 13, 2023

You can delete a connection with an external financial institution if you no longer want to connect your accounts. Deleting the connection to an external institution will delete all accounts and transactions association with that financial institution. 

If you only want to delete an individual account from an external financial institution, please review how to hide an account from being displayed instead. 


Delete an External Connection
  1. From the main dashboard, tap View All Accounts at the bottom of the Accounts section
  2. Tap the Connections tab at the top
  3. Tap the external financial institution that you want to delete
  4. Tap the Delete Institution option
  5. A pop-up message will appear to confirm you do want to delete the connection
  6. Tap Delete
     

Screen shot showing accounts list

Screen shot showing institution details

Screen shot showing confirmation of deletion

IMPORTANT DISCLAIMER: Any reference to an account or transaction with a company other than First Hawaiian Bank is for illustrative purposes only and not intended to imply any affiliation with, or sponsorship, endorsement or approval by such company of FHB’s mobile app or any other FHB products or services.

 

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