Lending FAQs

General Questions

    There are several options to make a payment to your auto loan:

    • Enroll for FHB Online & Mobile Banking and use Make an FHB Payment option from a First Hawaiian Bank account, or use External Transfers to make a payment from an external bank account.
    • Visit any First Hawaiian Bank branch to make your payment
    • Mail in your payment to:
      First Hawaiian Bank
      P.O. Box 29450
      Honolulu, Hi 96820-1850
    • Wire transfer funds to make your payment

    Please contact us at [[(808) 943-4525 | tel:808-943-4525]], to request a payoff quote.

      With a personal loan, you receive the whole loan when you're approved and you start paying interest immediately on the full amount. You have a fixed schedule of payments that you make until the loan is paid off.

      A line of credit is similar to a credit card in that it is a flexible borrowing solution. You can draw on this revolving line of credit, up to your credit limit, by writing a check, requesting a withdrawal in person, or use FHB online for payments or transfers to existing FHB personal deposit accounts. As you borrow funds, the available credit you can borrow from decreases. Once you repay any funds you have borrowed, your available credit is replenished and you can draw on those funds again. Except for the annual fee, no payments are due until you advance your line of credit. For more information, browse our options on loans and lines of credit.

        You can manage your debt by consolidating your various debts (loans, line of credit, credit card balances, etc.) into one loan, with a single interest rate and longer term. As a result, you will have just one payment to deal with and you may find it easier to pay off your debt more quickly. First Hawaiian Bank offers many options for consolidating debt. For more information, browse our options on Loans and Lines of Credit.

          You may apply online or by visiting any FHB branch.  

          You will need these documents and for information to apply:  valid Driver's License or other proof of ID, social security number, and income verification for requested loan amount over $5,000 (all pay stubs from most recent calendar month, W-2 or 1099 Forms from the past 2 years, or past 2 federal personal income tax returns with all schedules signed).

          Consumer Home Equity Loan

            Use it for home improvements, tuition payments, bill consolidation, buy a new car, or go on vacation. It's easy and convenient to pay for almost anything.

            Consumer Home Equity Loans cannot be used to purchase the subject property.

              While the Consumer Home Equity Loan and Home Equity Line of Credit (HELOC) are both secured by your real property, they have some differences. The Consumer Home Equity Loan is an installment loan with a fixed loan amount, interest rate and term, resulting in a fixed monthly payment. A HELOC is a line of credit that can be drawn on at any time during the Draw Period, up to your credit limit. In contract to the Consumer Home Equity Loan, the HELOC has a variable rate, meaning your monthly payments may vary. Under a HELOC, you also have the option to convert variable-rate balances to fixed-rate balances.

              Home Equity Line of Credit

                It is a line of credit secured by your home or other improved property you own. Depending on the equity in the property, and other factors, your credit line can range from $20,000 to $1,500,000.

                A Home Equity Line of Credit has a Draw Period and a Repayment Period. During the draw period you can draw on your line of credit by writing a check or advancing the funds through FHB Online. Besides an annual fee, there are no monthly payments until you draw on your line and you can even make interest-only payments during the Draw Period. As you pay down the balance on your line of credit, it becomes available to use again.

                During the Repayment Period, you can no longer draw on your line of credit and must repay any outstanding balances. Outstanding balances can be converted to fully-amortized, fixed-rate locks during both the Draw Period and Repayment Period.

                There is a $100 annual fee assessed one year after the Draw Period begins and $100 each year thereafter. The annual fee is waived if you have a Priority Banking Platinum Checking Account. The annual fee will not be charged during the Repayment Period.

                  First Hawaiian Bank offers a home equity line of credit on many types of property, including:

                  • Fee simple or leasehold properties
                  • Owner-occupied homes (primary residence)
                  • Non-owner-occupied (rental or investment) homes
                  • Second/vacation homes
                  • Single family residences
                  • Leaseholds (owner-occupied only)
                  • Duplex, triplex, fourplex

                  You must have property insurance on the property you use for collateral. Only available for properties located in Hawaii and Guam.

                    Once you’ve opened your Home Equity Line of Credit, you’ll receive checks that look and work much like any regular personal checks. To draw on your line of credit, just write a check for the amount you need. You can also draw on your line using FHB Online. Even if you don’t need the funds now, it’s nice to know your Home Equity Line of Credit will be there when you need it.

                      Use it for home improvements, tuition payments, bill consolidation, buy a new car, or go on vacation. It's easy and convenient to pay for almost anything.

                      Have more questions?

                      Or call customer service at (808) 844-4444.